The New York Public Library Tech Stack

Public library system modernizing digital access and collection preservation at scale

Libraries New York, NY 1,001–5,000 employees Founded 1895 Nonprofit

NYPL is a 1,001–5,000-person nonprofit operating 92 locations across three boroughs, serving 18+ million annual patrons on-site and online. The tech stack reveals active infrastructure modernization: migrating to Azure Entra ID and Intune for identity management, adopting Workday Orchestrate for process automation, and replacing Configuration Manager—all signals of a shift toward cloud-native operations. Project mix shows simultaneous movement on three fronts: patron-facing digital products (AI-powered search, unified website), internal capabilities (custom financial reporting, modernizing core systems), and collection stewardship (digitization labs, asset preservation).

Tech Stack 31 technologies

Core StackServiceNow Workday Cisco Fortinet Zoom Preservica Microsoft Office Google Workspace Windows macOS Logic Pro GarageBand Final Cut Pro iMovie Procreate Tinkercad Meta Twitter Tumblr Pinterest Word Excel Workday Studio BMS PowerPoint

AdoptingIntune Workday Azure Entra ID Jamf Adaptive Planning Workday Orchestrate

ReplacingConfiguration Manager

What The New York Public Library Is Building

◆Challenges

Digital technology challenges
Improving access to research collections
Lack of digital skills
Digital asset preservation
Workflow alignment
Technology modernization
Service delivery outcomes
Breaking down silos between engineers
Removing roadblocks to maintain engineering excellence
Clarifying collection management policies

▲Active Projects

Summer reading
Build custom reports for financial users
Nypl after school program
Ai-powered search and discovery products
Unified patron experience website
Exhibition flow
Digitization and reformatting labs
Modernizing technology systems
Capital planning projects
Certificate to proceed process

Hiring Activity

Accelerating45 roles · 20 in 30d

Department

Library

Ops

Support

Engineering

Digital

Collections

Research

Branch

Seniority

Junior

Mid

Director

Senior

Intern

Lead

Manager

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About The New York Public Library

The New York Public Library is a free public institution serving the Bronx, Manhattan, and Staten Island with 92 research and branch locations, plus digital access to millions of patrons globally via nypl.org. The organization funds its operations through a mix of public and private support and runs a comprehensive portfolio: circulating materials, computer access, educational programming, exhibitions, and digital collections. Core pain points center on digital capability gaps—technology modernization, research collection accessibility, digital asset preservation, and internal engineering silos—alongside operational challenges in workflow alignment and service delivery measurement. Active projects span patron-facing innovation (AI search, unified website redesign), internal process improvement (financial reporting, capital planning tools), youth programming (after-school, summer reading), and collection digitization and preservation.

HeadquartersNew York, NY

Company Size1,001–5,000 employees

Founded1895

Hiring MarketsUnited States

Frequently Asked Questions

What is NYPL's tech stack?

NYPL uses Preservica (digital asset management), ServiceNow and Workday (HR/admin), Microsoft Office and Google Workspace (productivity), and Cisco/Fortinet (network). Currently adopting Intune, Azure Entra ID, and Jamf for cloud identity and device management.

What is NYPL working on?

Projects include AI-powered search and discovery, unified patron website redesign, digitization and preservation labs, financial reporting automation, technology system modernization, exhibition workflow, after-school programming, and capital planning tools.