Philadelphia Gas Works Tech Stack

Municipal natural gas utility serving 500K+ customers across Philadelphia

Utilities Philadelphia, PA 1,001–5,000 employees Founded 1836 Government Agency

Philadelphia Gas Works operates the nation's largest municipally owned natural gas distribution system, serving over 500,000 residential and commercial customers through approximately 6,000 miles of mains and service pipes. The tech stack is heavily weighted toward GIS (ArcGIS Enterprise, Portal, Pro, Online, Survey123) and legacy enterprise systems (Oracle Financials, Microsoft Office), with Python and SQL supporting analytics—a pattern typical of infrastructure utilities managing physical asset networks. Current hiring is accelerating across ops, engineering, and data roles, while pain points center on regulatory compliance, customer information system reliability, and documentation efficiency, suggesting modernization pressure on aging internal systems.

Tech Stack 29 technologies

Core StackCanva Python JavaScript Tableau Word Excel Microsoft Access PowerPoint Outlook Microsoft Office Meta Twitter Instagram LinkedIn Nextdoor Oracle Financials YouTube ArcGIS Enterprise ArcGIS Portal ArcGIS Pro Survey123 SQL ArcGIS API for Python Google Maps API ArcGIS Online GPS

What Philadelphia Gas Works Is Building

◆Challenges

Improving application development and support operations
Staying up-to-date with regulations
Inaccurate accounting
Inefficient documentation practices
Internal control upgrades
Project alignment with strategy
Customer information system issues
Regulatory pattern analysis
Improving quality programs
Cash flow improvement

▲Active Projects

Call monitoring program
Gensys quality program
Implementation of identified improvements
Establishment and monitoring of performance metrics
Instruction manual development
Special projects and assignments
Annual liheap/crisis outreach program
Grant program implementation
Universal service outreach campaigns
Annual departmental strategic planning budget process

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Ops

Engineering

Support

Finance

Communications

Data

Executive

Seniority

Junior

Intern

Manager

Mid

Senior

Director

C-Level

Notable leadership hires: Communications Director, Chief of Security, External Affairs Director

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About Philadelphia Gas Works

Philadelphia Gas Works is a non-profit municipal utility established in 1836, operating under the Philadelphia Facilities Management Corporation. It provides natural gas service to over 500,000 customers across Philadelphia, managing one of the nation's largest municipally owned distribution networks. The organization spans 1,001–5,000 employees and oversees operations including billing, infrastructure maintenance, customer support, and regulatory compliance. Current priorities include quality program management, performance metric establishment, outreach campaigns (LIHEAP/crisis assistance), and grant program implementation.

HeadquartersPhiladelphia, PA

Company Size1,001–5,000 employees

Founded1836

Hiring MarketsUnited States

Frequently Asked Questions

What GIS and mapping tools does Philadelphia Gas Works use?

ArcGIS Enterprise, ArcGIS Portal, ArcGIS Pro, ArcGIS Online, Survey123, ArcGIS API for Python, and Google Maps API for managing the 6,000-mile distribution network and customer service areas.

What are Philadelphia Gas Works' main operational challenges?

Key pain points include customer information system reliability, inaccurate accounting processes, inefficient documentation, regulatory compliance and pattern analysis, internal control upgrades, and cash flow optimization.