Multivendor office equipment and managed IT services across 10 western states
Pacific Office Automation is a 50-year-old office equipment and IT services dealer with 35 branch locations across the western U.S., selling and servicing Canon, Konica Minolta, Sharp, Lexmark, and Ricoh equipment. The hiring mix—dominated by sales (65 roles) and support (57 roles), with only 1 engineering headcount—reflects a services-and-sales-driven operation rather than a product-building one. Internal pain points around scaling managed IT services, inventory integrity, and lack of reporting suggest operational infrastructure strain typical of regionally distributed dealerships managing complex customer deployments and equipment lifecycles.
Pacific Office Automation sells office equipment, document management solutions, and managed IT services to small and enterprise customers across Oregon, Washington, California, Arizona, New Mexico, Utah, Colorado, Idaho, Nevada, and Texas. Founded in 1976 as a copier dealer, the company has grown into a services organization offering device management, network security, and office efficiency consulting. With 1,001–5,000 employees spread across 35 locations, the company operates a field-heavy model combining equipment sales, installation, and ongoing support. The tech environment is primarily Windows and Microsoft 365–based, with on-premise infrastructure (Active Directory, SQL Server, Hyper-V) alongside cloud services (Azure, AWS RDS, Google Workspace).
Pacific Office Automation operates 35 offices across 10 western states: Oregon, Washington, California, Arizona, New Mexico, Utah, Colorado, Idaho, Nevada, and Texas. Headquartered in Beaverton, Oregon.
Canon, Konica Minolta, Sharp, Lexmark, Ricoh, Pitney Bowes, and Xerox. The company is the largest private dealership of these brands in the nation.
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