Multi-line insurance provider scaling operations across Peru
Pacífico Seguros is a mid-scale Peruvian insurer offering auto, home, health, life, travel, and commercial policies. The tech stack shows a heavy Microsoft + BI foothold (Excel, Power BI, Tableau, Power Automate, RPA) alongside emerging enterprise platforms (SAP, Oracle adoption), but pain points around process automation, operational KPI management, and data-driven decision-making suggest the company is still maturing its operational infrastructure. Sales-heavy hiring (83 of 116 roles) paired with acute data/engineering gaps signals a sales-led growth model straining against operational visibility limits.
Pacífico Seguros operates across multiple insurance verticals—personal lines (auto, home, health, life, travel) and commercial—serving the Peruvian market from Lima. The organization employs 1,001–5,000 people. Current hiring velocity is accelerating, with 87 roles posted in the last 30 days across sales (primary focus), data, engineering, support, and finance. Active projects center on technology risk management, process automation, operational transformation, and dashboard/KPI frameworks. The company is actively adopting SAP and Oracle while building out RPA and data-loss prevention (DLP) capabilities.
Core tools: Microsoft 365, Excel, Power BI, Tableau. Testing: Selenium, Playwright, JMeter, Karate. Infrastructure: GitHub, Jenkins, RPA, Power Automate. Currently adopting SAP, Oracle, DLP, EDR, and CASB.
Health, life, auto, travel, home, and commercial insurance lines. The company serves both individual consumers and business customers across Peru.
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