O
OTG Management Tech Stack
Airport food and retail operator scaling operations across 11 North American hubs
OTG runs 350+ food and retail locations across 11 airports, serving millions of passengers annually with a workforce of 5,000+. Current hiring is heavily skewed toward operations (71% of open roles), with accelerating velocity and a junior-heavy seniority mix—a typical sign of rapid expansion in high-turnover hospitality. Active projects span kitchen equipment upgrades, Dayforce skill-role setup, and LMS rollout, alongside internal initiatives in scenario planning and knowledge management, suggesting a push to systematize operations as the network scales.
Tech Stack 12 technologies
Core StackExcel Word Microsoft Office Pentaho Data Integration Grinder Blender Dayforce Microsoft 365 SharePoint
What OTG Management Is Building
◆Challenges
- Reducing turnover
- Audit compliance
- Adherence to labor budgets
- Tight budgets
- High safety standards
- Cost-effective staffing
- Labor cost management
- Upgrade systems to satisfy new regulations
- Staffing optimization
- Ensuring service levels
▲Active Projects
- Install new commercial kitchen equipment
- Menu development process
- Pricing process
- Skills assessment and career matrix support
- Ai implementation
- Skill based role setup in dayforce
- Capital investment opportunity evaluation
- Scenario planning model development
- Building otg’s knowledge base using scribe
- Integration and rollout of a new lms
Hiring Activity
130 roles · 75 in 30d
Department
Seniority
Company intelligence
