Professional services for virtual and hybrid event production
OpenExchange manages end-to-end virtual and hybrid events for financial services, capital markets, and enterprise clients. The company's tech stack is sales-heavy (Salesforce, Outreach, ZoomInfo, Marketo, HubSpot) with direct Zoom integration, reflecting a services-led model where lead generation and pipeline management drive growth. Active hiring skews 7:1 toward sales over engineering, and project focus centers on pipeline management, event analytics, and CRM-to-events data flow — indicating tension between manual service delivery and the need for platform automation.
OpenExchange is a professional services firm specializing in production, management, and delivery of virtual and hybrid meetings for financial institutions, investment firms, and large enterprises. Founded in 2009 and based in Boston, the company operates a 501–1,000-person team across the U.S., U.K., and China. Their service covers investor relations (earnings calls, investor days, analyst meetings), corporate engagement (town halls, product launches, sales kickoffs), investment management (fundraising, virtual fund launches), and research marketing. OpenExchange is a preferred partner for Zoom Events, handling onboarding, training, and full event orchestration. Revenue comes from concierge-level managed services rather than pure platform licensing.
Salesforce, Outreach, HubSpot, Marketo, ZoomInfo, LinkedIn Sales Navigator, Zoom, Microsoft Teams, and Webex form the core. RTMP and Cisco Meeting Server support broadcast and streaming infrastructure.
Boston, Massachusetts. The company also maintains hiring presence in the United Kingdom and China.
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