Ooma, Inc. Tech Stack

VoIP and cloud communications platform serving 1.2M+ users across SMB and residential segments

Telecommunications Sunnyvale, California 501–1,000 employees Founded 2003 Public Company

Ooma runs a VoIP and unified communications platform built on AWS, Linux, and a multi-database backend (MySQL, MongoDB, PostgreSQL). The company is sales-driven—8 of 16 active roles target sales, with demand generation and partner-driven channels as near-term projects—while grappling with infrastructure reliability issues and the challenge of scaling residential sales motion alongside enterprise AirDial deployments.

Tech Stack 34 technologies

Core StackLinux AWS NetSuite Salesforce Python MySQL MongoDB PostgreSQL Ansible Puppet Teams PowerPoint Excel KVM POS Zabbix Opsgenie Microsoft Office SharePoint Perl Bash OCI GCP

What Ooma, Inc. Is Building

◆Challenges

Evaluating promotional effectiveness
Reducing service disruptions
Maintaining platform reliability
Scaling residential sales organization
Reliability of production infrastructure
Complex system issues
Optimizing inventory performance
Inventory and margin performance analysis
Process optimization for revenue close
Internal control enhancements

▲Active Projects

Demand generation campaigns across channels
Excel-based sales performance models
Partner driven demand efforts
Nurture workflow management
Airdial
Inventory planning and forecasting
Product launches
Pos data intake and reconciliation
Marketing and co-op program tracking
Revenue close procedures

Hiring Activity

Accelerating15 roles · 15 in 30d

Department

Sales

Ops

Engineering

Finance

Marketing

Seniority

Senior

Mid

Manager

Director

Notable leadership hires: Sales Director

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About Ooma, Inc.

Ooma delivers VoIP, messaging, video, and cloud communications services to small and medium-sized businesses and residential consumers. The company operates four product lines: Ooma Office (SMB phone systems), AirDial (copper-line replacement for businesses), 2600Hz (white-label platform for service providers), and Telo (consumer landline alternative). With 1.2M+ users across its installed base, Ooma relies on a hybrid infrastructure spanning AWS, OCI, and GCP. Current operational focus includes inventory optimization, revenue-close process refinement, and ongoing work to reduce service disruptions and strengthen platform reliability.

HeadquartersSunnyvale, California

Company Size501–1,000 employees

Founded2003

Hiring MarketsUnited States, Canada, Kyrgyzstan

Frequently Asked Questions

What tech stack does Ooma use?

AWS, Linux, KVM, MySQL, MongoDB, PostgreSQL, Python, Perl, Bash. Infrastructure monitoring via Zabbix and Opsgenie. Sales and finance systems: Salesforce, NetSuite, Teams, SharePoint.

Is Ooma hiring sales roles?

Yes. Sales comprises 8 of 16 active roles (50%), spanning senior, mid, and director-level positions. Hiring velocity is accelerating across US, Canada, and Kyrgyzstan.

What is Ooma working on?

AirDial product expansion, demand generation across channels, partner-driven sales efforts, inventory planning and forecasting, POS data reconciliation, and revenue close process improvements.