OnPoint Community Credit Union Tech Stack

Community credit union with $9.2B in assets serving 563K+ members across Oregon and Southwest Washington

Banking Portland, Oregon 501–1,000 employees Founded 1932 Nonprofit

OnPoint is a nonprofit credit union operating at scale—563,000+ members, $9.2 billion in assets—with a tech stack anchored in Temenos (core banking), ServiceNow, and Power BI. Active projects span fair lending compliance, digital banking UAT, and AI roadmap definition, while hiring accelerates across ops, finance, and sales. The mix reveals operational strain: high inbound call volume, workflow inefficiencies, and mortgage origination bottlenecks are driving investment in automation and process redesign.

Tech Stack 13 technologies

Core StackPower BI Azure DevOps ServiceNow Temenos Culture Amp Microsoft Office Encompass Ivanti Jira Service Management

AdoptingGitHub Copilot Microsoft 365 SharePoint OneDrive Temenos

What OnPoint Community Credit Union Is Building

◆Challenges

Increasing mortgage loan originations
High inbound call volume
Maintaining high availability
Workflow inefficiencies
Automation opportunities
Risk reduction
Retention of current loan and deposit business
Developing new consumer and business relationships
Seamless integration across lending systems
Daily operational reliability

▲Active Projects

Fair lending data analysis
Sla/ola/xla framework implementation
Fair lending risk assessment
Process creation and optimization for digital banking operations
Uat for digital banking products and system updates
Power bi dashboard development
Enterprise-level improvements across mortgage and collections systems
Hmda reporting
Enterprise ai roadmap & scorecard
Microsoft 365 copilot enablement

Hiring Activity

Accelerating45 roles · 25 in 30d

Department

Ops

Finance

Sales

Engineering

Support

Legal

Government

Seniority

Mid

Junior

Manager

Senior

Director

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About OnPoint Community Credit Union

OnPoint Community Credit Union is a member-owned financial institution founded in 1932, now the largest community-based credit union in Oregon with over 563,000 members and $9.2 billion in assets. The organization serves consumers and businesses across Oregon and Southwest Washington with a full product suite: checking and savings accounts, mortgages, auto loans, credit cards, investment services, and insurance. Operations span personal and business banking, lending origination, collections, and member support. The credit union is actively modernizing its technology footprint—adopting Microsoft 365, GitHub Copilot, and SharePoint while running Temenos for core banking and ServiceNow for IT operations—alongside compliance initiatives in fair lending and HMDA reporting.

HeadquartersPortland, Oregon

Company Size501–1,000 employees

Founded1932

Hiring MarketsUnited States

Frequently Asked Questions

What technology stack does OnPoint Community Credit Union use?

Core banking on Temenos, IT service management via ServiceNow, analytics through Power BI, lending systems via Encompass, and development tools including Azure DevOps and Jira Service Management. Currently adopting GitHub Copilot and Microsoft 365 suite.

What is OnPoint Community Credit Union working on?

Fair lending compliance and risk assessment, digital banking product UAT and optimization, Power BI dashboard development, Microsoft 365 Copilot enablement, and enterprise AI roadmap definition. Also addressing mortgage origination bottlenecks and high inbound call volume through process optimization and automation.