One&Only Resorts Tech Stack

Luxury resort collection across premium destinations with multi-property operations

Hospitality Dubai, Dubai 5,001–10,000 employees Founded 2002 Privately Held

One&Only operates a portfolio of high-end resorts across diverse geographies, with hiring concentrated heavily in operations (281 roles) alongside culinary, wellness, and service leadership—reflecting a property-centric model where operational execution and guest experience drive value. Current project focus on menu engineering, multi-location contracts, and cost control (food waste, utilities, inventory) suggests active optimization of operational margins across the portfolio.

Tech Stack 17 technologies

Core StackSalesforce SAP SuccessFactors Micros OPERA PMS Microsoft Office Opera Excel OpenTable SevenRooms Word PowerPoint Oracle HCM Cloud POS MICROS CCTV CMMS 7Rooms

What One&Only Resorts Is Building

◆Challenges

Maximizing room revenue
Food cost management
Reducing utilities consumption
Reducing food waste
Inventory management
Controlling food cost
Customer complaints
Maintaining cost control
Health and hygiene standards
Driving incremental f&b revenue

▲Active Projects

Menu engineering
Menu development
Strategic multi-location contracts
Incident resolution process improvement
Sales and marketing plans
Colleague engagement initiatives
Customer service program implementation
Monthly inventory taking
Implementing new menus
Tailor made itinerary creation

Hiring Activity

Steady380 roles · 110 in 30d

Department

Ops

281

Sales

Finance

Operations

Hospitality

Marketing

Engineering

Food

Seniority

Junior

154

Mid

134

Manager

Lead

Senior

Director

C-Level

Intern

Notable leadership hires: Head Bartender, Head Therapist, Culinary Director, Wellness Director, Chief Baker

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About One&Only Resorts

One&Only Resorts manages an exclusive collection of resort properties and private homes across captivating destinations worldwide. The company operates primarily in the luxury hospitality segment, with a geographically distributed footprint spanning the United States, Mexico, United Arab Emirates, Greece, Mauritius, Montenegro, Maldives, and South Africa. With 5,001–10,000 employees and 380 active open roles, the organization is structured around operations-heavy functions, supported by culinary, wellness, and guest services leadership. The technology footprint centers on hospitality-specific platforms (OPERA PMS, OpenTable, SevenRooms, Micros POS) alongside enterprise systems (Salesforce, SAP SuccessFactors, Oracle HCM Cloud), indicating mature back-office integration across revenue management, HR, and guest engagement.

HeadquartersDubai, Dubai

Company Size5,001–10,000 employees

Founded2002

Hiring MarketsUnited States, Mexico, United Arab Emirates, Greece, Mauritius, Montenegro, Maldives, South Africa

Frequently Asked Questions

What property management system does One&Only use?

One&Only operates OPERA PMS as its primary property management platform, supplemented by Micros and MICROS POS for front-of-house operations, OpenTable and SevenRooms for dining and guest management, and Salesforce for sales workflow.

What countries does One&Only hire across?

One&Only recruits across eight countries: United States, Mexico, United Arab Emirates, Greece, Mauritius, Montenegro, Maldives, and South Africa, matching its geographic resort footprint.