One New Zealand Tech Stack

Telecom operator scaling AI observability and automation infrastructure

Telecommunications Auckland, AUK 1,001–5,000 employees Founded 2023 Public Company

One New Zealand operates a telecommunications network across the country, built on enterprise infrastructure (Salesforce Marketing Cloud, Snowflake, ServiceNow, SAP) combined with emerging AI and automation layers (RAG, UiPath, Power Automate). The hiring mix—senior-heavy across data, engineering, and finance—and active projects around AI lifecycle gates, embedding stores, and SFMC data pipelines suggest a near-term pivot toward AI-driven customer experience optimization and internal process automation, likely driven by margin pressure from balancing customer experience against cost.

Tech Stack 20 technologies

Core StackRAG Snowflake Power Automate ServiceNow SAP Cisco Fortinet Zscaler AWS Salesforce Marketing Cloud SQL UiPath AWS Step Functions Microsoft Office Cisco Meraki Aruba Arista Checkpoint Azure SD-WAN

What One New Zealand Is Building

◆Challenges

Balancing customer experience with cost
Monitoring budget variances and anomalies
Ensuring ai model drift detection
Scalable martech ecosystem
Ai adoption opportunities
Complex customer disputes
Regulatory investigations
Optimising employment cost management
Workforce planning and organisational effectiveness
Balancing internal business support expectations

▲Active Projects

End-to-end observability across ai services
Ai lifecycle gates management
Feature and embedding store development
Omni-channel marketing automation campaigns
Optimise customer journeys
Maintain sfmc data pipelines
Organisational workforce plan for annual budgets and 5-year corporate plan
Advanced uipath automations
Process assessments and reusable automation components
Monitoring and optimising deployed automations

Hiring Activity

Steady9 roles · 3 in 30d

Department

Data

Engineering

Finance

Legal

Marketing

Procurement

Seniority

Senior

Mid

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About One New Zealand

One New Zealand is a publicly listed telecommunications operator serving customers across New Zealand from its Auckland headquarters. The company manages network infrastructure, customer billing, and support operations through a stack anchored in Salesforce, Snowflake, ServiceNow, and SAP. Recent project activity centers on three areas: AI infrastructure (observability, lifecycle gates, feature stores), marketing automation (omni-channel campaigns, SFMC data pipelines, customer journey optimization), and internal process automation (UiPath, RPA component libraries, workforce planning). The organization is actively hiring senior-level roles in data, engineering, and finance, indicating consolidation of these capabilities in-house.

HeadquartersAuckland, AUK

Company Size1,001–5,000 employees

Founded2023

Hiring MarketsNew Zealand

Frequently Asked Questions

What tech stack does One New Zealand use?

Core systems: Salesforce Marketing Cloud, Snowflake, ServiceNow, SAP, AWS, Azure. Network infrastructure: Cisco, Fortinet, Meraki, Aruba, Arista, Checkpoint, Zscaler, SD-WAN. Automation: UiPath, Power Automate. Analytics: SQL, RAG.

What is One New Zealand working on?

AI infrastructure (observability, lifecycle gates, feature/embedding stores), omni-channel marketing automation, SFMC data pipelines, advanced UiPath automations, customer journey optimization, and five-year workforce planning.