Odigo operates a Contact Centre as a Service platform built on Java, Oracle, and Elasticsearch, with a frontend stack centered on Angular and TypeScript. The tech shape—mature enterprise infrastructure paired with modern observability (Dynatrace) and testing automation (Cypress, Selenium, Cucumber)—reflects a company managing high-availability voice systems for 250+ enterprise customers. Current hiring is concentrated in engineering and sales across France and Spain, with active projects focused on voice telecom infrastructure, incident automation, and CRM data quality, signaling internal pressure on operational reliability and sales enablement.
Odigo is a European Contact Centre as a Service provider headquartered in Boulogne-Billancourt, France. Since 1986, the company has served more than 250 major organizations across 100+ countries with cloud-based contact center and customer experience solutions. The platform emphasizes voice quality and reliability for enterprise deployments, supported by AI-powered capabilities and deep CRM integrations. Odigo operates a 501–1,000-person organization that includes professional services expertise alongside product engineering.
Odigo's stack includes Java and Oracle for backend systems, Angular and TypeScript for frontend, Elasticsearch for search and analytics, Dynatrace for observability, and Cypress/Selenium for testing. Git, GitLab, Jenkins, and Jira support CI/CD operations.
Odigo supports more than 250 major companies across 100+ countries, making it a European leader in the contact center market.
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