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Odigo Tech Stack

Contact center platform for voice and customer experience at enterprise scale

Software Development Boulogne-Billancourt, Île-de-France 501–1,000 employees Founded 1986 Privately Held

Odigo operates a Contact Centre as a Service platform built on Java, Oracle, and Elasticsearch, with a frontend stack centered on Angular and TypeScript. The tech shape—mature enterprise infrastructure paired with modern observability (Dynatrace) and testing automation (Cypress, Selenium, Cucumber)—reflects a company managing high-availability voice systems for 250+ enterprise customers. Current hiring is concentrated in engineering and sales across France and Spain, with active projects focused on voice telecom infrastructure, incident automation, and CRM data quality, signaling internal pressure on operational reliability and sales enablement.

Tech Stack 50 technologies

Core StackAngular TypeScript JavaScript Jira Confluence GitLab Jenkins Figma Elasticsearch Dynatrace Cypress Selenium Java Python Postman Oracle Linux NgRx RxJS Jasmine HTML SCSS Git Nexus Cucumber XML SoapUI SQL Windows Xray+16 more

What Odigo Is Building

Challenges

  • Maintaining quality, performance, availability and scalability
  • Incident remediation
  • Automation deployment
  • Supervision tooling
  • Improving crm data quality
  • Enhancing sales performance reporting

Active Projects

  • Core voice telecom infrastructure deployment
  • Automation deployment for incident remediation
  • Powerbi reporting automation
  • Crm data quality improvement

Hiring Activity

Accelerating7 roles · 5 in 30d

Department

Engineering
2
Sales
2
Ops
1
Product
1

Seniority

Mid
3
Intern
2
Junior
1
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About Odigo

Odigo is a European Contact Centre as a Service provider headquartered in Boulogne-Billancourt, France. Since 1986, the company has served more than 250 major organizations across 100+ countries with cloud-based contact center and customer experience solutions. The platform emphasizes voice quality and reliability for enterprise deployments, supported by AI-powered capabilities and deep CRM integrations. Odigo operates a 501–1,000-person organization that includes professional services expertise alongside product engineering.

HeadquartersBoulogne-Billancourt, Île-de-France
Company Size501–1,000 employees
Founded1986
Hiring MarketsFrance, Spain

Frequently Asked Questions

What technology does Odigo use to build its contact center platform?

Odigo's stack includes Java and Oracle for backend systems, Angular and TypeScript for frontend, Elasticsearch for search and analytics, Dynatrace for observability, and Cypress/Selenium for testing. Git, GitLab, Jenkins, and Jira support CI/CD operations.

How many customers does Odigo serve?

Odigo supports more than 250 major companies across 100+ countries, making it a European leader in the contact center market.

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