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NMS Tech Stack

BPO and custom software delivery from Vietnam with emerging AI and cybersecurity focus

IT Services and IT Consulting Mỹ Đình 2, Hanoi 51–200 employees Public Company

NMS is a Vietnam-based BPO firm with a 51–200 person team spanning contact center, data entry, and custom software builds. The tech stack reveals a sophisticated engineering layer (Go, Scala, Python, Spark, Flink, Kafka, Kubernetes, Docker) that contradicts a pure-BPO narrative — they're operating internal platforms and taking on specialized telecom software projects. Active work on AI cybersecurity, a call center system, and VoIP solutions, combined with hiring friction in IT recruitment, suggests they're scaling technical delivery but constrained by Vietnam's tech talent pool.

Tech Stack 62 technologies

What NMS Is Building

Challenges

  • Network attack detection
  • Meeting kpi targets
  • Understanding customer satisfaction
  • Inefficient recruitment processes
  • Recruiting it personnel
  • Partner communication in japanese

Active Projects

  • Open source call center system
  • Mobile voip solution
  • Ai cybersecurity projects
  • Topica english enrollment outreach
  • Agency management system implementation
  • Training on agency management system
  • Specialized software for major telecom operators
  • Agency management system deployment nationwide
  • Kaggle ai competitions
  • Brand promotion events

Hiring Activity

Minimal70 roles · 2 in 30d

Department

Support
19
Sales
18
Engineering
15
Ops
8
HR
7
Security
2
Marketing
1

Seniority

Junior
53
Mid
9
Intern
3
Lead
2
Manager
2
Staff
1

Notable leadership hires: TeleSales Lead

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About NMS

NMS operates as a business process outsourcing firm in Vietnam, serving global clients through contact center operations and data entry services. Beyond traditional BPO, they deliver custom software and platforms: an open-source call center system, mobile VoIP solutions, and agency management systems deployed nationwide. The company also runs AI and cybersecurity projects, including participation in Kaggle competitions. Hiring is concentrated in junior-level support and sales roles; engineering and ops teams are smaller and harder to staff. Operations span Vietnam and the Philippines.

HeadquartersMỹ Đình 2, Hanoi
Company Size51–200 employees
Hiring MarketsVietnam, Philippines

Frequently Asked Questions

What tech stack does NMS use?

Go, Scala, Python, Hadoop, Spark, Flink, Kafka, Redis, RabbitMQ, Docker, Kubernetes, Java, .NET, Oracle, SQL Server, Jenkins, Git, Jira, and web technologies (Angular, JavaScript, HTML, CSS).

Where is NMS headquartered?

Mỹ Đình 2, Hanoi, Vietnam. The company also has hiring operations in the Philippines.

What is NMS working on?

Open-source call center platform, mobile VoIP solution, AI cybersecurity projects, agency management system nationwide deployment, specialized software for telecom operators, and Kaggle AI competitions.

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