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NGM Group Tech Stack

Customer-owned bank integrating two major Australian institutions post-merger

Banking Newcastle, New South Wales 1,001–5,000 employees Founded 2023 Public Company

NGM Group is a ~1,600-person customer-owned bank formed in 2023 from the merger of two of Australia's largest mutual lenders, now managing $20B+ in assets for over 500,000 members. The tech stack is enterprise-standard (Salesforce, Dynamics 365, Azure, ServiceNow, Cisco, Palo Alto) with a heavy operational focus: hiring skews toward ops and finance (8 of 20 active roles) rather than engineering, and the project backlog centers on platform migration, compliance, and data consolidation — the hallmarks of post-merger integration rather than product innovation.

Tech Stack 25 technologies

Core StackJira Confluence Dynamics 365 Salesforce ServiceNow Active Directory Cisco Palo Alto Networks Trello GitHub Copilot SQL Microsoft Office Azure Entra Azure F5 Microsoft Project Microsoft 365 SharePoint Online Teams OneDrive Exchange Online Azure Entra ID Purview Outlook Excel

What NGM Group Is Building

Challenges

  • Task management efficiency
  • Ensure compliance with loan policy
  • Optimising lending hub performance
  • Simplifying business workflows
  • Supporting transformation initiatives
  • Migration of two brands to new platform
  • Data integrity compliance
  • Minimise operational credit risk
  • Strengthen risk culture
  • Challenge uplift needs

Active Projects

  • Migration of two brands to new campaign management platform
  • Design multi‑brand campaign and customer lifecycle structures
  • Implement end-to-end uat processes for direct marketing campaigns
  • Cloud security uplift program
  • System upgrades and enhancements
  • Erp upgrades and integrations
  • Process automation for finance
  • Data architecture enhancement
  • Data centre migration
  • Network consolidation

Hiring Activity

Steady20 roles · 8 in 30d

Department

Ops
5
Finance
3
Marketing
3
Engineering
2
Support
2
Legal
1
Risk
1
Sales
1

Seniority

Mid
10
Senior
6
Junior
1
Lead
1
Manager
1

Notable leadership hires: Systems Infrastructure Lead

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About NGM Group

NGM Group operates as a customer-owned bank headquartered in Newcastle, New South Wales, serving Australian members across retail and commercial banking. The organization was established in 2023 following a member-endorsed merger between Greater Bank and Newcastle Permanent. With over 1,600 employees and total assets exceeding $20 billion, NGM maintains no external shareholders and reinvests earnings into member benefits. The current operational priority is consolidating two legacy banking systems and brands onto unified platforms while strengthening compliance and data governance across the combined entity.

HeadquartersNewcastle, New South Wales
Company Size1,001–5,000 employees
Founded2023
Hiring MarketsAustralia

Frequently Asked Questions

What is NGM Group's tech stack?

Salesforce and Dynamics 365 for CRM; Azure and Azure Entra for cloud infrastructure and identity; ServiceNow for IT operations; SQL for databases; Cisco and Palo Alto Networks for networking and security; Microsoft 365 suite (Teams, SharePoint, OneDrive) for collaboration.

What is NGM Group working on?

Primary initiatives include migrating two legacy brands onto a unified campaign management platform, cloud security and data centre consolidation, ERP system upgrades, and process automation — core post-merger integration workstreams.

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