AI-powered unified communications and contact center platform
Nextiva operates a carrier-grade unified communications and contact center platform built on SIP, WebRTC, Kafka, and Kubernetes — infrastructure designed for real-time voice, video, and customer interactions at scale. Active adoption of healthcare interoperability standards (FHIR, HL7, SMART on FHIR) signals expansion into regulated industries beyond SMB communications. Engineering-heavy hiring (22 roles) paired with concurrent projects in voice AI integration, audio DSP algorithms, and real-time services development indicates a pivot toward AI-native conversation capabilities.
Notable leadership hires: Head of Brand, Tech Lead, Java Technical Lead
Nextiva builds a unified customer experience platform combining voice, video, messaging, and contact center capabilities for mid-market and enterprise businesses. The platform integrates with healthcare (Epic, Cerner, Athenahealth) and sales tools (Salesforce, HubSpot, Outreach), positioning it as a conversation hub across departments. Founded in 2008 and headquartered in Scottsdale, Arizona, the company operates infrastructure supporting billions of interactions annually. The technology stack spans real-time media (SIP, WebRTC, G.711, H.264), stream processing (Kafka, Elasticsearch), and containerized deployments (Kubernetes, Docker), with active development across 65 open roles distributed across engineering, sales, product, and data teams.
Nextiva's core stack includes SIP and WebRTC for real-time communications, Kafka and Elasticsearch for data streaming, MongoDB and PostgreSQL for persistence, Kubernetes and Docker for orchestration, and Python/Java/Spring Boot for application services. They also integrate Epic, Cerner, and Athenahealth for healthcare workflows.
Yes. Nextiva has 22 active engineering roles open across multiple seniority levels (senior, mid, manager, director, principal), with 65 total positions posted. Notable technical leadership roles include Java Technical Lead and other specialized voice/platform roles.
Nextiva is headquartered in Scottsdale, Arizona. The company was founded in 2008 and employs 1,001–5,000 people across the United States, India, Ukraine, and Mexico.
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