NewRocket Tech Stack

ServiceNow implementation and AI enablement partner for enterprise operations

IT Services and IT Consulting Vista, California 501–1,000 employees Founded 2016 Privately Held

NewRocket is a ServiceNow-focused consulting firm with 501–1,000 employees, built around enterprise implementations and AI adoption. The hiring mix is heavily weighted toward engineering (14 roles) and sales (8 roles), with senior/lead-level talent dominating—a pattern typical of a services firm scaling delivery capacity and closing larger deals. Their project list centers on virtual agents, predictive intelligence, and NLP integrations across ITSM, ITOM, and CSM modules, while internal pain points around proposal efficiency and deal qualification suggest they're optimizing how they sell complex engagements.

Tech Stack 10 technologies

Core StackServiceNow SOAP REST JDBC ODBC MID Server App Engine

AdoptingServiceNow GitHub Copilot HeyGen Descript

What NewRocket Is Building

◆Challenges

Reducing rework
Performance optimization
Ai adoption challenges
Proposal efficiency improvement
Deal qualification
Meeting global targets
Achieving quarterly sales objectives
Solving toughest business problems
Complex servicenow consulting deals
Reduce risk

▲Active Projects

Enterprise-scale servicenow implementation
Implement virtual agent, predictive intelligence, now assist, nlp, and analytics across itsm, itom, csm, hrsd
Proof of concept/proof of value engagements
Genai and ai-driven solutions on servicenow platform
Integrations using rest/soap apis, mid servers, cloud-to-cloud patterns
Telecom ecosystem integration
Enterprise-wide delivery process standardization
Integrate ml, nlp, predictive analytics into servicenow modules
Solution development for client engagements
Centers of innovation and industrialization

Hiring Activity

Accelerating30 roles · 25 in 30d

Department

Engineering

Sales

Ops

Consulting

Data

Executive

Seniority

Senior

Lead

Director

Mid

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About NewRocket

NewRocket is a ServiceNow Elite partner headquartered in Vista, California, founded in 2016. The firm delivers enterprise-scale ServiceNow implementations, with particular focus on AI and automation within IT Service Management, IT Operations Management, Customer Service Management, and HR Service Delivery. The company operates as a pure-play ServiceNow specialist, combining implementation, consulting, and managed services delivery. Projects span virtual agent deployment, predictive analytics, NLP-driven automation, and enterprise-wide integration patterns using REST, SOAP, and MID Server architectures. The firm has active hiring across engineering, sales, and operations roles in the United States, India, Netherlands, and Peru.

HeadquartersVista, California

Company Size501–1,000 employees

Founded2016

Hiring MarketsIndia, United States, Netherlands, Peru

Frequently Asked Questions

What is NewRocket's tech stack?

NewRocket primarily uses ServiceNow (core platform), SOAP, REST, JDBC, ODBC, MID Server, and App Engine for integrations and deployment. The firm is actively adopting GitHub Copilot, HeyGen, and Descript across the organization.

Is NewRocket hiring engineers?

Yes. NewRocket has 14 active engineering roles posted, primarily at senior and lead levels. Active hiring in the United States, India, Netherlands, and Peru.

What does NewRocket implement on ServiceNow?

NewRocket specializes in virtual agents, predictive intelligence, Now Assist, NLP, and analytics across ITSM, ITOM, CSM, and HRSD modules, alongside enterprise-wide integrations and AI-driven solutions.