AI-powered experience management platform for customer and employee feedback
Netigate operates an experience management platform built on React, Node.js, TypeScript, and Azure, with a modern data pipeline using Kafka and RabbitMQ. The company is actively investing in AI capabilities—LangGraph, Claude, and GitHub Copilot appear in the stack—while building hybrid retrieval systems and modern agentic workflows. Hiring is accelerating across marketing, engineering, and sales, with concurrent focus on France expansion, pipeline building, and product launches suggesting a shift from steady-state operations into growth-mode market penetration.
Netigate is an AI-powered experience management platform that aggregates customer and employee feedback to drive business decisions. The product serves over 1,500 enterprises across industries including telecommunications, automotive, logistics, and energy. Founded in Stockholm in 2005, the company has expanded to offices in Helsinki, Frankfurt, and Rotterdam, anchoring a European commercial footprint. Core capabilities span customer experience, employee experience, voice-of-customer research, and feedback management, all delivered through a SaaS model.
React, Node.js, TypeScript, and Azure for core platform; Kafka and RabbitMQ for data pipelines; Claude and LangGraph for AI; GitHub Actions and ArgoCD for CI/CD; analytics via Google Analytics 4 and Piwik Pro.
Stockholm, Sweden. Additional offices in Helsinki, Frankfurt am Main, and Rotterdam.
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