Digital customer engagement platform for utility billing and payments
i3-Milestone is a .NET/Azure-native platform for utility billing, customer engagement, and payment processing built on a Microsoft stack (Azure, SQL Server, Cosmos DB, .NET Core, Blazor). The company is actively scaling Azure infrastructure and optimization, with hiring concentrated in sales (10 roles) and engineering (6 roles), signaling growth in both customer acquisition and platform reliability — particularly given pain points around payment accuracy, reconciliation, and client satisfaction that demand engineering focus.
Notable leadership hires: Support Team Lead
i3-Milestone operates a Digital Customer Engagement platform called eVolve, designed for utility companies to interact with customers across web, mobile, and voice (IVR). The platform bundles customer self-service portals, flexible billing and payment processing, automated notifications, and consumption comparison tools to reduce friction and support costs. Founded in 2002 and headquartered in Nashville, the company serves mid-market and enterprise utilities, leveraging Oracle and SAP integrations alongside its own cloud-native billing layer. Active projects include microservices architecture, CI/CD pipeline improvements, and enterprise self-service platform development, reflecting a transition toward cloud-first deployment and operational efficiency.
Azure, .NET Core, Blazor, ASP.NET Web API, SQL Server, Azure Cosmos DB, Angular, and Vue. Supporting tools: Azure DevOps, New Relic, Site24x7.
Nashville, Tennessee. The company is a public company founded in 2002 with 51–200 employees, hiring exclusively in the United States.
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