MSI Tech Stack

Managing general agency scaling AI-driven underwriting and multi-line insurance products

Insurance Tampa, Florida 501–1,000 employees Public Company

MSI is a publicly traded MGA underwriting 20+ insurance products across personal, commercial, and professional lines for 1.5M+ customers. The tech stack is heavily Microsoft-dependent (Power BI, Fabric, SQL, Python) with no major platform migrations visible, but the project list reveals aggressive AI/ML roadmap work and enterprise-wide AI adoption initiatives alongside new distribution and go-to-market launches. Pain points cluster around premium growth, claims resolution speed, and compliance—suggesting MSI is balancing rapid product expansion with operational maturity in a heavily regulated space.

Tech Stack 11 technologies

Core StackPower BI Python Microsoft Fabric SQL Excel PowerPoint Word Outlook Microsoft 365 SharePoint Windows

What MSI Is Building

◆Challenges

Driving premium growth
Overseeing performance and profitability
Driving growth of personal lines products
Regulatory alignment
Audit readiness
Compliance framework strengthening
Claim resolution speed
Resolution time
Reducing duplication
Accelerating time-to-value

▲Active Projects

Launching e&s products
Quarterly compliance assessments
Ai ml product roadmap
Ai enhanced feature development
Enterprise wide ai adoption
New distribution development
Organic growth & expansion
Go-to-market launches
Vendor lifecycle design and implementation
Budget reporting capability development

Hiring Activity

Steady20 roles · 6 in 30d

Department

Sales

Support

Ops

Legal

Claims

Data

Insurance

Product

Seniority

Mid

Manager

Senior

Junior

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About MSI

MSI operates as a managing general agency, partnering with distributors to underwrite personal, commercial, and professional lines insurance including homeowners, flood, cyber, and habitational property coverage. Founded in 2015, the company has grown to over 1.5 million customers and operates from Tampa, Florida with 501–1,000 employees across the United States. The organization structures around sales, customer support, operations, and claims, with visible scaling in data and product teams. MSI's distribution model relies on partner networks; the company differentiates on speed of service, access to underwriting capacity, and proprietary technology.

HeadquartersTampa, Florida

Company Size501–1,000 employees

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does MSI use?

MSI's primary stack is Microsoft-centric: Power BI (analytics), Microsoft Fabric (data), SQL (databases), Python (development), plus Microsoft 365 suite (SharePoint, Outlook, Office). Windows is the standard client environment.

What is MSI working on?

Core initiatives include launching E&S (Excess & Surplus) products, building AI/ML product roadmap capabilities, enterprise-wide AI adoption, new distribution development, and go-to-market launches. Infrastructure work includes vendor lifecycle design and budget reporting.