Customer communication platform for regulated industries with statement and check processing
MPX is a 80+ year-old communications company pivoting toward platform economics. The tech stack (AWS, Power BI, Pitney Bowes) reflects legacy print-and-mail operations, but active projects signal a shift: agile/DevOps adoption, software-team scaling, and go-to-market motion for third-party integrations. Pain points cluster around security/compliance (critical for healthcare, insurance, finance) and ecosystem expansion—suggesting a move from pure fulfillment services toward a partner-enabled omnichannel platform.
MPX operates in Customer Communication Management, serving healthcare, insurance, finance, energy, and government sectors with statement processing, check processing, and fulfillment services. The company recently launched LinQ, an omnichannel communication platform offering APIs, enterprise security, and visibility across customer touchpoints. Current hiring reflects dual operations: manufacturing and ops roles dominate (7 of 9 open positions), while leadership is actively building software and data capabilities. The company is based in Portland, ME, and operates as a privately held firm.
Microsoft Office, AWS, Power BI, Excel, Minitab, Lucidchart, BPMN, UPS, and Pitney Bowes. Stack spans legacy operations tooling (Power BI for reporting, UPS logistics) and modern cloud infrastructure (AWS).
Healthcare, insurance, finance, energy, and government. Focus is on regulated sectors requiring secure, compliant customer communications and statement/check processing.
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