Utility and home-services setup platform for residential customers
Move Concierge automates utility and home-services enrollment across electricity, gas, water, internet, security, and automation. The stack reveals a sales-led operation: Salesforce (Sales Cloud + Data Cloud + Marketing Cloud), Talkdesk for call handling, and Gong for call intelligence—a typical high-volume sales motion. Adopting Salesforce Data Cloud while grappling with scaling sales operations and data integrity suggests the company is consolidating its CRM and analytics layers to handle partner engagement and lead-routing problems at higher volume.
Notable leadership hires: Chief Financial Officer
Move Concierge simplifies utility and home-services setup for residential customers, operating as a concierge platform that handles enrollment across multiple service verticals (electricity, gas, water, internet, satellite, cable, security, home automation). Founded in 2009 and based in Dallas, the company serves homeowners and partners looking to streamline onboarding. The organization is sales-driven, with active hiring in sales, design, marketing, and operations, reflecting growth into new markets. Current focus areas include partner nurture, lead conversion optimization, and system scalability as the company expands its services footprint.
Salesforce (Sales Cloud, Data Cloud, Marketing Cloud, Pardot), Talkdesk, Gong, Tableau, Google Workspace, Figma, and Google Analytics. The company is actively adopting Salesforce Data Cloud for enterprise data initiatives.
Utility and home-services enrollment covering electricity, gas, water, internet, satellite, cable, security, and home automation. The platform acts as a concierge to simplify setup for residential customers across multiple service verticals.
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