Managed IT services and security provider across Western Canada
Microserve operates a diversified managed services business covering infrastructure, security, and staffing across BC and Alberta. The tech stack is heavily Microsoft-centric (Office, Azure, Dynamics 365, Sentinel) paired with ServiceNow and multicloud foundation (Azure, AWS, GCP), reflecting a services organization that absorbs and supports enterprise tooling for clients. Active projects cluster around IAM, cloud security, compliance automation, and infrastructure cutover—indicating Microserve is modernizing its own delivery platform while facing persistent challenges in security hiring and process standardization.
Microserve is a privately held IT services provider headquartered in Burnaby, BC, with offices in Victoria, Edmonton, and Calgary. Founded in 1987, the company serves mid-market and enterprise clients across Western Canada through a portfolio of managed services (infrastructure, security, disaster recovery), modern workplace solutions, cloud services, IT staffing, and consulting. The business spans 501–1,000 employees and operates on a long-term partnership model, combining on-premise Active Directory and Microsoft ecosystem support with emerging cloud security and compliance workstreams.
Microserve uses Microsoft Office, Azure, Azure DevOps, Dynamics 365, ServiceNow, ConnectWise Manage, and multicloud tools (AWS, GCP). Security tools include Microsoft Sentinel, Azure Defender for Cloud, and AWS Security Hub. Infrastructure-as-code: Terraform, ARM, Bicep.
Current initiatives include IAM and ServiceNow ticket automation, Microsoft Entra ID and Active Directory support, cloud security monitoring, secure cloud landing zone design, CI/CD security automation, compliance assessments, and infrastructure migration readiness.
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