Michaels Stores Tech Stack

Omnichannel craft retail with 1,300+ stores across North America

Retail Irving, Texas 10,001+ employees Founded 1973 Privately Held

Michaels operates a large-scale omnichannel retail network built on SAP, Oracle, and Workday for core enterprise functions, layered with cloud infrastructure (AWS), data orchestration (Apache Airflow, Prefect), and Salesforce Commerce Cloud for digital. The hiring mix is heavily weighted toward sales and ops roles, reflecting the operational complexity of managing 1,300+ physical locations alongside online fulfillment — consistent with their active projects around BOPIS, inventory management, and truck logistics.

Tech Stack 57 technologies

Core StackSAP Oracle Workday Apache Airflow Prefect Python Jenkins Linux Docker Power BI AWS SQL Server MySQL PostgreSQL MongoDB Redis Word Excel Outlook PowerPoint Microsoft Office SQL Microsoft Access Hyperion Essbase Oracle Financials R WMS eBay Salesforce Commerce Cloud+27 more

What Michaels Stores Is Building

◆Challenges

Reducing shrink
Reducing store shrinkage
Inventory management
Protecting assets
Shrink and safety programs
Inventory accuracy
Ensuring compliance to laws
Inventory shrinkage
Shrinkage reduction
Safety compliance

▲Active Projects

Event coordination
Custom framing training program
Class and in-store events
Omni channel processes
Inventory management processes
Truck un-load and stocking processes
Bopis and sfs processes
Reset financial strategy
Shrink and safety programs
Custom framing solutions

Hiring Activity

Steady1,500 roles · 500 in 30d

Department

Sales

744

Ops

570

Operations

Retail

Support

Manufacturing

Logistics

Finance

Seniority

Junior

890

Manager

481

Mid

Senior

Director

Intern

Staff

Notable leadership hires: District Director, Sourcing Director

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About Michaels Stores

Michaels is the largest arts and crafts retailer in North America, operating over 1,300 stores across 49 U.S. states and Canada, plus e-commerce at Michaels.com and Michaels.ca. The company owns Artistree, a custom framing manufacturer, and MakerPlace, a handmade goods marketplace, extending its portfolio beyond retail stores. Founded in 1973 and headquartered in Irving, Texas, Michaels serves hobbyists, professionals, and educational customers across crafts, framing, floral, yarn, beading, and DIY categories. Core operational challenges center on inventory accuracy, shrink reduction, and store safety — priorities reflected in active workforce projects and pain-point data.

HeadquartersIrving, Texas

Company Size10,001+ employees

Founded1973

Hiring MarketsUnited States, Canada, Peru

Frequently Asked Questions

What tech stack does Michaels use?

SAP and Oracle for enterprise resource planning, Workday for HR, Salesforce Commerce Cloud for e-commerce, Apache Airflow and Prefect for data orchestration, AWS for cloud infrastructure, and Power BI for analytics.

Where does Michaels hire?

Michaels actively recruits in the United States, Canada, and Peru. The majority of hiring is concentrated in the U.S., where the bulk of store operations is located.