AI-powered IT solutions and cloud infrastructure for enterprise digital transformation
METRIX IT Solutions delivers AI-driven automation, cloud infrastructure, and enterprise software development from Charlotte, NC. The tech stack—AWS, ServiceNow, Python, Docker, Terraform, and CI/CD tools (Jenkins, GitLab, Azure DevOps)—reveals a DevOps-first, infrastructure-as-code organization. Recent projects span brownfield network modernization, NICE CXOne platform scaling, and Federal Reserve report automation, while pain points center on cloud security, license cost optimization, and regulatory reporting accuracy. The engineering-heavy hiring mix (12 of 28 open roles) and accelerating velocity signal active infrastructure scaling.
METRIX IT Solutions is a managed IT services and digital transformation firm operating across North America and offshore. The company serves enterprise clients with custom AI models, cloud-native application development, and 24/7 managed IT support. Core service lines include cloud infrastructure (AWS, Azure), DevOps automation, cybersecurity and compliance, data engineering, and enterprise software development. The project backlog reflects a mix of client work (NICE CXOne implementations, regulatory reporting pipelines) and internal platform operations (health monitoring, release management, cost visibility). The organization spans 501–1,000 employees with active hiring in the United States and India.
AWS (Control Tower, Lambda, VPC, CodePipeline, CodeBuild, CodeCommit), ServiceNow, Python, Java, Docker, Terraform, CloudFormation, Jenkins, GitLab CI/CD, Azure DevOps, Ansible, Chef, Puppet, and Ruby. Recently adopting Zendesk.
Charlotte, North Carolina. The company operates 501–1,000 employees globally with active hiring in India and the United States.
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