Mercy operates a multi-state health system serving millions annually with 55 acute-care hospitals, over 1,000 physician practice locations, and 50,000+ caregivers across Arkansas, Illinois, Kansas, Missouri, and Oklahoma. The tech stack leans heavily on clinical and EHR infrastructure (Epic, PACS, RightFax, Omnicell) paired with enterprise data and analytics tools (Workday, Power BI, Tableau, SAP, Oracle), reflecting a mature healthcare operation managing both clinical workflows and system-wide operations. Hiring velocity is steady across clinical roles, with emerging activity in data and engineering suggesting infrastructure modernization efforts.
Tech Stack 42 technologies
What Mercy Is Building
◆Challenges
- Resource utilization for productivity
- Compliance with regulatory agencies
- Patient flow and bed management issues
- Transition planning
- Optimizing workflows
- Improving patient satisfaction
- Coordinating patient discharge planning
- Optimizing margin performance
- Utilization management
- Workflow improvement
▲Active Projects
- Rn residency program
- Specialty pharmacy program management
- Pharmaceutical protocol design
- Infection control strategy improvement
- Annual financial and capital plan preparation
- Annual external audit
- Clinical in-services
- Quality improvement and patient safety initiatives
- Development and implementation of specialty pharmacy services
- Develop comparative methodologies
Hiring Activity
Department
Seniority
Notable leadership hires: Quality Improvement Lead, Medical Director, Acute Operations Director, Director, Hospital Pharmacy Director
