K-12 and civic IT managed services across infrastructure and support
Menlo operates two primary service lines—K12itc for school districts and Civic ITC for municipal governments—delivering managed infrastructure, help desk, and security services. The tech stack centers on VMware virtualization, Dell storage, and Cisco networking, with active workstreams around server migrations, automation, and multi-location deployments. Hiring remains minimal (11 open roles, none posted in 30 days), skewing senior and mid-level across engineering and support, suggesting a stable, mature customer base rather than growth-mode scaling.
Menlo Inc. is a Kansas City–based IT managed services provider founded in 2010. The company serves K-12 school districts and civic/municipal entities through two operating brands: K12itc and Civic ITC. Core offerings include 24/7 help desk support, network monitoring, virtualization management, infrastructure-as-a-service, and security services. The customer base appears geographically distributed (multi-location implementations noted), with Menlo handling on-premises and hybrid infrastructure across Windows Server, Cisco Unified Communications, and Nimble Storage platforms.
Menlo standardizes on VMware vSphere for virtualization, Dell infrastructure, Nimble Storage, Cisco networking (Meraki and Unified Communications Manager), Windows Server, and PRTG for network monitoring. PowerShell and Wireshark round out the tooling.
Current projects center on server migrations/upgrades, virtualization optimization, multi-location infrastructure implementations, deployment automation, and process improvements for ticketing and service request handling.
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