AI phone assistant and digital intake for medical practices
Mediform builds AI-powered workflow automation for German medical practices, with MediVoice—a phone assistant handling up to 80% of incoming calls without human escalation—as their flagship product. The company is actively scaling go-to-market (marketing and support hiring), while simultaneously wrestling with AI safety assurance and internal process bottlenecks, suggesting they're balancing rapid customer acquisition with the operational rigor required in healthcare.
Mediform is a Karlsruhe-based health-tech startup founded in 2022, serving medical practices, practice networks, and group providers across Germany. The core product suite includes MediVoice, an AI-powered telephone receptionist, and a digital intake portal (Digitale Rezeption) embedded directly into practice websites. Both products handle routine patient inquiries and scheduling without requiring staff follow-up. The 11–50 person team draws experience from healthcare and fintech backgrounds and is currently focused on practice onboarding, campaign optimization, and AI conversation quality assurance.
MediVoice, an AI phone assistant for medical practices that autonomously handles up to 80% of incoming calls, plus Digitale Rezeption, a web-based patient intake portal.
Mediform is headquartered in Karlsruhe, Germany and currently hires exclusively in Germany across marketing, support, engineering, and product roles.
Reducing administrative burden in medical practices, improving patient communication, ensuring AI safety in healthcare automation, and scaling internal operations to support rapid customer onboarding.
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