Australian luxury furniture brand with direct-to-consumer e-commerce
MCM House is a Sydney-based furniture manufacturer selling mid-to-high-end dining tables, sofas, and homewares through Shopify, supported by NetSuite for inventory and order management. The tech stack skews heavily toward design (Photoshop, InDesign, Figr, Canva) and video content (Premiere Pro, DaVinci Resolve, CapCut), reflecting a brand-first go-to-market; current hiring is split evenly between marketing, sales, and operations roles, suggesting concurrent pushes on customer acquisition, retention, and supply-chain visibility.
MCM House manufactures and sells luxury furniture under the Charles Hinckfuss brand, operating from Paddington, Sydney. The company has been in business since 2005 and spans 51–200 employees. Distribution is direct-to-consumer via Shopify, with NetSuite managing the order and fulfillment backend. Recent project focus includes expanding online promotions, integrating website features, and scaling digital marketing operations. The business operates a three-party logistics network and is actively hiring across Australia to support growth in sales, marketing, and operations.
NetSuite (ERP), Shopify (e-commerce), Zendesk (customer support), and a design suite including Photoshop, InDesign, Figma, and Canva. Video production uses Premiere Pro, DaVinci Resolve, and CapCut.
Online sales and promotions expansion, website feature integrations, and digital marketing calendar scaling. Core challenge is maintaining stock accuracy across a three-party logistics network.
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