Master is Canada's leading heating, ventilation, air conditioning, and refrigeration distributor, operating 85 branches and seven distribution centers across North America. The company runs a legacy enterprise stack (Infor ERP, SAP, ADP, Dayforce) with recent adoption of SAP SuccessFactors for workforce management — a signal of HR digitalization efforts. Active hiring across sales and logistics, paired with projects around supplier relationship management and inventory optimization, reflects execution on supply-chain efficiency rather than product innovation.
Notable leadership hires: Branch Director, Sales Director, Technical Director, Ventilation Lead
Master distributes HVAC-R equipment and related products to contractors, builders, and industrial customers across Canada and the United States. Founded in 1952, the company has grown to over 1,500 employees operating from 85 branches and seven distribution centers. The organization serves the heating, ventilation, air conditioning, refrigeration, and geothermal systems segments. The company has been recognized as one of Canada's Best-Managed Companies since 2010. Master operates with a sales-led department structure and is actively hiring across branch management, technical roles, and logistics functions.
Master uses Infor ERP and SAP as core enterprise systems, supported by ADP and Dayforce for payroll, and Power BI for analytics. The company is actively adopting SAP SuccessFactors for learning and workforce management.
Master's active projects center on supplier relationship management, inventory optimization, service workflow improvement, product portfolio strategy, and after-sales issue resolution. The company is also addressing data quality and security compliance challenges.
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