Maple Tech Stack

Voice AI agents for restaurants and local businesses

Software Development New York, NY 11–50 employees Founded 2023 Privately Held

Maple builds conversational AI agents that handle phone calls for restaurants and hospitality venues—handling orders, reservations, and payments synced directly to existing POS systems. The stack reveals a compute-heavy ML operation: PyTorch, JAX, CUDA, Triton, and GPU/TPU clusters power the voice models, while Twilio handles PSTN integration and WebSockets manage real-time agent interactions. Founded in 2023 and now scaling toward 40k customers, the company is engineering-dominant (8 of 11 hires in recent months) and actively tackling latency and noise-robustness challenges typical of edge voice deployments.

Tech Stack 17 technologies

Core StackPyTorch RAG Figma TypeScript React Tailwind CSS Node.js PostgreSQL Twilio Salesforce Slack JAX CUDA Triton GPU TPU WebSockets

What Maple Is Building

◆Challenges

Scaling ai agent infrastructure
Dealing with the growing pains of a hyper-scaling company
Minimizing latency on edge devices
Handling real-time voice agent issues
Paper cuts that slow users down
Ensuring accuracy in noisy environments
Getting customers live quickly
Complex workflows
Scaling voice agent interactions
Unlocking growth bottlenecks

▲Active Projects

Design system evolution
Scaling to 40k customers and $100m revenue
Improving conversion and activation
Voice agent interaction platform
Agent management interfaces
Model scaling on gpu/tpu clusters
Ai agent development
Ontology modeling
Lead scoring workflow automation
Crm hygiene automation

Hiring Activity

Accelerating20 roles · 9 in 30d

Department

Engineering

Support

Sales

Design

Seniority

Senior

Mid

Junior

Manager

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About Maple

Maple provides voice AI agents designed for phone-first businesses—primarily restaurants, drive-thrus, and kiosks. The agents answer calls, process orders, book reservations, and handle payments, with data synced back to the merchant's existing systems (via Salesforce and Twilio integration). The company is pre-Series A scale (11–50 employees, founded 2023) and headquartered in New York. Current product focus spans agent interaction design, real-time conversation quality, and rapid customer onboarding; longer-term expansion targets drive-thru and kiosk variants. Active hiring is weighted toward engineering and support, signaling both infrastructure scaling and customer deployment complexity.

HeadquartersNew York, NY

Company Size11–50 employees

Founded2023

Hiring MarketsUnited States, South Africa

Frequently Asked Questions

What technology stack does Maple use?

PyTorch, JAX, CUDA, Triton, and GPU/TPU clusters for model inference; TypeScript, React, Node.js, PostgreSQL for backend; Twilio for PSTN, Salesforce for CRM, Slack for internal tooling.

Where is Maple hiring?

United States and South Africa are both active hiring regions.