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Manhead Tech Stack

Music merchandise and experiential company with touring, retail, and e-commerce operations

Apparel & Fashion Nashville, Tennessee 51–200 employees Founded 2007 Privately Held

Manhead operates a full-service merchandise business across touring, e-commerce, and retail for music and entertainment clients. The tech stack reveals a support-heavy operational focus: three different helpdesk platforms (Gorgias, Zendesk, Freshdesk, Helpscout) running in parallel, paired with Shopify for e-commerce and Monday.com for workflow management. Active hiring in logistics and support roles, combined with pain points around inventory forecasting, shipment visibility, and high-volume period management, indicates the company is scaling operational capacity rather than platform innovation.

Tech Stack 12 technologies

Core StackAdobe Illustrator Zendesk Freshdesk Shopify Monday.com Photoshop InDesign Gorgias Helpscout Zoho Excel QuickBase

What Manhead Is Building

Challenges

  • Optimizing support processes
  • Improving service quality
  • Managing escalations
  • Identifying and managing international touring partners
  • Reconciling ending inventory and liquidating excess stock
  • Forecasting on-site sales to replenish inventory
  • Ensuring efficient merchandise movement
  • Maintaining shipment visibility
  • Resolving transit issues
  • High-volume periods

Active Projects

  • Store builds and launches
  • App integrations
  • Customer service policy development
  • Identifying and managing international touring partners
  • Reconciling ending inventory and liquidating excess stock
  • Forecasting on-site sales to replenish inventory

Hiring Activity

Steady7 roles · 3 in 30d

Department

Logistics
2
Support
2
Design
1
Executive
1
Ops
1

Seniority

Junior
3
Mid
2
Manager
1
Senior
1
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About Manhead

Manhead is a privately held merchandise and experiential company serving the music and entertainment industries from offices in Nashville, New York, and Los Angeles. Founded in 2007, the company operates across touring merchandise, e-commerce storefronts, creative design, retail partnerships, licensing collaborations, and pop-up retail experiences. Current operational priorities include store launches, app integrations, inventory reconciliation, and international touring partner management. The 51–200 person team is actively hiring in logistics, customer support, and operations roles.

HeadquartersNashville, Tennessee
Company Size51–200 employees
Founded2007
Hiring MarketsUnited States

Frequently Asked Questions

What customer support platforms does Manhead use?

Manhead runs Gorgias, Zendesk, Freshdesk, and Helpscout in their support stack, alongside Zoho for additional operations tooling.

What is Manhead's e-commerce platform?

Manhead uses Shopify for e-commerce operations, integrated with Monday.com for workflow and project management.

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