Music merchandise and experiential company with touring, retail, and e-commerce operations
Manhead operates a full-service merchandise business across touring, e-commerce, and retail for music and entertainment clients. The tech stack reveals a support-heavy operational focus: three different helpdesk platforms (Gorgias, Zendesk, Freshdesk, Helpscout) running in parallel, paired with Shopify for e-commerce and Monday.com for workflow management. Active hiring in logistics and support roles, combined with pain points around inventory forecasting, shipment visibility, and high-volume period management, indicates the company is scaling operational capacity rather than platform innovation.
Manhead is a privately held merchandise and experiential company serving the music and entertainment industries from offices in Nashville, New York, and Los Angeles. Founded in 2007, the company operates across touring merchandise, e-commerce storefronts, creative design, retail partnerships, licensing collaborations, and pop-up retail experiences. Current operational priorities include store launches, app integrations, inventory reconciliation, and international touring partner management. The 51–200 person team is actively hiring in logistics, customer support, and operations roles.
Manhead runs Gorgias, Zendesk, Freshdesk, and Helpscout in their support stack, alongside Zoho for additional operations tooling.
Manhead uses Shopify for e-commerce operations, integrated with Monday.com for workflow and project management.
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