Madison Reed Tech Stack
At-home and in-salon hair color with subscription and service options
Madison Reed operates a dual-channel hair color business: direct-to-consumer at-home products sold via subscription and e-commerce, plus a physical Hair Color Bar network offering professional services. The hiring surge is overwhelmingly operational (41 of 84 open roles) with heavy junior staffing (35 roles), revealing aggressive salon expansion and colorist training pipelines—not a software company scaling engineers, but a retail-service operator scaling locations and floor staff. Pain points cluster around salon unit economics (ticket sizing, foot traffic, staffing, guest satisfaction) and paid acquisition efficiency, consistent with a growth-stage retail chain managing rapid venue rollout.
Tech Stack 17 technologies
What Madison Reed Is Building
◆Challenges
- Cut unproductive spend
- Meeting monthly sales goals
- Increasing average service ticket
- Staffing and resourcing
- Maintaining guest satisfaction
- Guest service issues
- Trade spend efficiency
- Increasing foot traffic
- Margin mix optimization
- Scaling paid acquisition strategies
▲Active Projects
- Training and development of assistant colorists
- Assistant colorist to colorist training
- Localized marketing initiatives
- Increase average service ticket
- Train new general manager
- Paid acquisition strategy & optimization
- Testing roadmap design and execution
- Performance reporting build and maintenance
- Predictive analysis initiative
- Roi optimization project
Hiring Activity
Department
Seniority
Notable leadership hires: Shift Lead, Wholesale Director
