IT services and customer support outsourcing for Latin American enterprises
LinkSolution is a services-led operation in Buenos Aires focused on IT infrastructure, helpdesk support, and customer-facing telemarketing. The hiring mix is heavily sales-weighted (23 roles), with junior talent dominant across the roster—a structure aligned to high-pressure sales environments and customer complaint resolution noted in their pain points. Tech stack emphasizes on-premises infrastructure (VMware, Hyper-V, Proxmox, Windows Server, Linux) and support tooling (Jira, Confluence, CRM), with no recent tech adoption or replacement signals.
LinkSolution provides managed IT services, customer support outsourcing, and technology consulting to mid-market clients across Latin America. Core service lines include helpdesk support, on-site technical support, network administration, systems management, telemarketing, and hardware/software provisioning. Founded in 2008 and based in Belgrano, Buenos Aires, the company operates with 201–500 employees, hiring exclusively from Argentina. Current projects include commercializing electronic banking solutions (banca electrónica) and expanding B2B service delivery. Pain points center on sales execution, server security, and technical issue resolution in customer environments.
Jira, Confluence, SQL, Power BI, GitHub Actions, Playwright for tooling; Fortinet FortiGate/FortiAnalyzer/FortiManager for security; VMware ESXi, Hyper-V, Proxmox, Linux, Windows Server for infrastructure; Asterisk and FreePBX for telephony.
IT infrastructure management, helpdesk support, on-site technical support, network administration, systems administration, telemarketing, hardware/software provisioning, and technology consulting for mid-market enterprises.
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