HVAC/R manufacturer scaling AI-driven product simulation and marketing automation
Lennox India Technology Centre is the innovation hub for a 130-year-old HVAC and refrigeration OEM, operating at 501–1,000 headcount with an engineering-heavy hiring mix (32 roles in active recruitment across 81 open positions). The tech stack reveals a traditional SAP-anchored enterprise backbone (ERP, FICO, MM, MDM) layered with Salesforce CRM and PLM tools (Windchill/Teamcenter), while concurrent adoption of GitHub Copilot, Google AI, and Perplexity signals an inflection toward AI-assisted development and product engineering. Active projects center on ML-driven HVAC simulation, parametric optimization, and multi-channel marketing automation—indicating a shift from traditional manufacturing toward data-intensive product design and demand generation.
Notable leadership hires: Software Development Lead
Lennox India Technology Centre manufactures and designs heating, ventilation, air conditioning, and refrigeration systems for residential, commercial, and industrial customers. The India operation supports the parent company's product innovation and engineering functions, serving markets across North America and Asia. Comfort solutions span residential HVAC, commercial climate control for retail and data centers, supermarket refrigeration, medical/pharmacy cooling, and bespoke industrial systems. The organization spans engineering, finance, sales, and operations, with operational scale rooted in SAP ERP and Salesforce CRM infrastructure. Recent hiring acceleration in engineering and marketing reflects expansion in product simulation capabilities and demand-generation functions.
Core enterprise: SAP (ERP, FICO, MM, EHS, Master Data Management), Hyperion, Excel. CRM and marketing: Salesforce (Sales Cloud, Service Cloud, Marketing Cloud). PLM: Windchill, Teamcenter. Collaboration: Microsoft Teams, SharePoint, Office. Industrial protocols: Modbus, CAN, EtherNet/IP. Recently adopting: GitHub Copilot, Google AI, Perplexity.
Primary projects: AI/ML model development for HVAC/R simulation, parametric optimization of product lines, modular simulation tool architecture, multi-channel marketing automation (email, SMS, MMS, push), lead generation and scoring-based campaign routing, and platform maintenance/upgrades.
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