In-pool and outdoor furniture manufacturer scaling operations and customer experience
Ledge manufactures in-pool and outdoor furniture for a mid-market consumer base. The tech stack is operations-focused (NetSuite, Excel, Power BI, Salesforce) with heavy use of 3D design tools (SolidWorks, Rhino, Keystone, V-Ray) — typical of a product-driven manufacturer. Active hiring spans sales, design, and support roles, while projects cluster around logistics efficiency and fulfillment, paired with customer journey mapping, suggesting the company is hitting friction points in order-to-delivery workflows and mid-market customer retention.
Ledge designs and manufactures in-pool and outdoor furniture, operating from Katy, Texas since 2011. The company serves consumer and mid-market segments through direct sales and e-commerce channels. With 51–200 employees, Ledge operates a vertically integrated product and supply chain, supported by NetSuite for order and inventory management, Salesforce for sales pipeline, and a suite of 3D CAD tools for product design and iteration. Current operational focus includes carrier and logistics optimization, customer experience standardization, and expansion within the mid-tier customer base.
NetSuite (ERP), Salesforce (CRM), Power BI (analytics), SolidWorks/Rhino/V-Ray (product design), HubSpot (marketing), and Google Workspace (collaboration). Excel and Word round out day-to-day operations.
Katy, Texas, United States. The company was founded in 2011 and remains privately held.
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