Luxury hotel operator across Asia, Europe, North America and beyond
Langham Hospitality Group operates a multi-brand portfolio of 40+ hotels and residences globally, anchored by The Langham's 150-year heritage. The stack is heavily operational—Teams, Excel, Salesforce, and property-management tools (Opera, BMS)—with finance, ops, and sales dominating the hiring mix. Current focus is on revenue optimization (menu costing, pricing strategy, group sales team scaling) and system consolidation across properties, signaling a push toward standardization as the group expands.
Notable leadership hires: Chief Steward, Finance Director, Food & Beverage Director, Chief Accountant, Front Office Director
Langham Hospitality Group is a wholly-owned subsidiary of Great Eagle Holdings Limited, comprising four luxury and lifestyle hotel brands: The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo. The group operates or is developing over 40 properties across Asia, Europe, North America, Australasia, and the Middle East, with dedicated teams in more than 20 active hotels in major cities. The business model is rooted in upscale property management, food and beverage operations, and direct sales. With 5,001–10,000 employees and headquarters in Hong Kong, the group is actively scaling ops and sales roles while modernizing back-office systems and guest-facing processes.
Core tools include Microsoft Teams, Excel, Word, PowerPoint, Salesforce for CRM, Opera and BMS for property management, Adobe Analytics and Google Analytics for performance tracking, and WeChat for regional communication.
Priority projects include menu development and costing optimization, revenue management process improvement, website creation and enhancement, group sales team development, and system implementations and upgrades across properties.
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