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Kings III Emergency Communications Tech Stack

24/7 emergency dispatch and monitoring for building communication systems

Facilities Services Coppell, TX 201–500 employees Founded 1989 Privately Held

Kings III operates a monitored emergency phone network covering 125,000+ devices across the US and Canada, with a 24/7 dispatch center staffed by AEMD-certified operators. The hiring mix is heavily weighted toward sales (10 roles) and ops (5 roles), with accelerating velocity—suggesting an expansion phase focused on customer acquisition and service delivery scaling rather than product innovation. The tech stack is enterprise-standard (Salesforce, NetSuite, SAP, Azure AD) with no adopting or replacing signals, indicating operational stability but not a tech-forward company.

Tech Stack 21 technologies

Core StackSalesforce Zoom QuickBooks NetSuite SAP Oracle Azure AD VMware Fortinet Power BI Adobe Sign Teams Word Excel Outlook Microsoft Office Microsoft 365 PowerShell Veeam NetApp Aruba

What Kings III Emergency Communications Is Building

Challenges

  • Reducing risk, liabilities, and costs
  • Scaling service delivery
  • Process efficiency improvement
  • Operational infrastructure optimization
  • Duplicate records
  • Data integrity across systems
  • Reducing cancellation risk
  • Retaining critical customer relationships
  • Ensuring compliance with accounting standards
  • Ensuring compliance with local regulations

Active Projects

  • Operational strategy development
  • Scalable operational systems
  • Installing emergency phone equipment
  • Maintaining elevator telephone equipment
  • Special projects aligning with strategic objectives
  • Prospecting for new bdms and markets
  • Lead-to-cash lifecycle optimization
  • Credit policy development

Hiring Activity

Accelerating25 roles · 15 in 30d

Department

Sales
10
Ops
5
Finance
3
Support
3
Data
1
Engineering
1
HR
1

Seniority

Mid
16
Junior
4
Manager
2
Director
1
Senior
1

Notable leadership hires: Director of Operations

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About Kings III Emergency Communications

Kings III provides emergency communication monitoring and dispatch services for facility owners and managers. The core offering is 24/7 professional monitoring of emergency phones installed in elevators, pools, parking garages, stairwells, and area-of-refuge systems. All dispatch operators hold AEMD certification (exceeding 911 center standards) and maintain Red Cross CPR and HIPAA compliance. Founded in 1989 and privately held, the company serves a 201–500-person organization based in Coppell, Texas, with current pain points centered on operational scaling, process efficiency, data integrity across systems, and reducing customer churn.

HeadquartersCoppell, TX
Company Size201–500 employees
Founded1989
Hiring MarketsUnited States

Frequently Asked Questions

What systems does Kings III use for dispatch and operations?

Salesforce for CRM, NetSuite and SAP for enterprise resource planning, Power BI for analytics, and Microsoft 365 suite (Teams, Outlook) for communication and collaboration across the organization.

How many emergency phones does Kings III monitor?

Kings III monitors over 125,000 emergency phones across the United States and Canada as part of its 24/7 dispatch and monitoring service.

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