24/7 emergency dispatch and monitoring for building communication systems
Kings III operates a monitored emergency phone network covering 125,000+ devices across the US and Canada, with a 24/7 dispatch center staffed by AEMD-certified operators. The hiring mix is heavily weighted toward sales (10 roles) and ops (5 roles), with accelerating velocity—suggesting an expansion phase focused on customer acquisition and service delivery scaling rather than product innovation. The tech stack is enterprise-standard (Salesforce, NetSuite, SAP, Azure AD) with no adopting or replacing signals, indicating operational stability but not a tech-forward company.
Notable leadership hires: Director of Operations
Kings III provides emergency communication monitoring and dispatch services for facility owners and managers. The core offering is 24/7 professional monitoring of emergency phones installed in elevators, pools, parking garages, stairwells, and area-of-refuge systems. All dispatch operators hold AEMD certification (exceeding 911 center standards) and maintain Red Cross CPR and HIPAA compliance. Founded in 1989 and privately held, the company serves a 201–500-person organization based in Coppell, Texas, with current pain points centered on operational scaling, process efficiency, data integrity across systems, and reducing customer churn.
Salesforce for CRM, NetSuite and SAP for enterprise resource planning, Power BI for analytics, and Microsoft 365 suite (Teams, Outlook) for communication and collaboration across the organization.
Kings III monitors over 125,000 emergency phones across the United States and Canada as part of its 24/7 dispatch and monitoring service.
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