Regional health system serving 8 counties across Western New York
Kaleida Health is a 10,000+ person nonprofit health system anchored in Buffalo, operating multiple acute-care hospitals, pediatric services, long-term care, and home health. The tech stack reveals a traditional healthcare IT footprint—Meditech and Epic for clinical operations, Windows + Office for administration, basic security infrastructure (IAM, SIEM, EDR, DLP, SOAR)—with active projects focused on Epic implementation, revenue cycle optimization, and billing-accuracy workflows. The hiring mix is predominantly clinical (668 healthcare roles) with emerging focus on security and operational staffing, indicating infrastructure modernization underway.
Notable leadership hires: Revenue Integrity Director, Perioperative Services Director, Clinical Director
Kaleida Health is the largest healthcare provider in Western New York, serving eight counties with annual patient volume exceeding one million across acute-care hospitals (Buffalo General, Millard Fillmore Suburban, John R. Oishei Children's Hospital, Bradford Regional, and Olean General), long-term care facilities, outpatient clinics, and home health services. Accredited by DNV Healthcare, the organization also supports residency training through the University at Buffalo School of Medicine. Current operational priorities include Epic system implementation, revenue cycle redesign to reduce billing errors, documentation accuracy improvements, and supply chain cost control across multiple facilities.
Kaleida uses both Meditech and Epic Systems for clinical operations. Active projects indicate an Epic implementation underway as part of broader health IT modernization.
Kaleida Health is headquartered in Buffalo, New York, and operates across eight counties in Western New York.
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