Jumeirah Tech Stack

Global luxury hospitality operator with 29 properties across four continents

Hospitality Dubai, United Arab Emirates 10,001+ employees Founded 1999 Privately Held

Jumeirah is a large-scale hospitality operator running 29 properties and 33 F&B venues across the Middle East, Europe, Asia, and Africa. The tech stack reveals a hospitality-focused, operations-heavy organization: Micros (POS), SevenRooms (reservation management), Medallia (guest feedback), and Genesys (contact center) dominate, alongside standard enterprise tools. Hiring velocity is accelerating with 150 roles posted in the last 30 days—heavily weighted toward operations, kitchen, and housekeeping staff—while active projects center on menu innovation, wellness programs, and workforce planning, signaling operational scaling and guest experience refinement.

Tech Stack 27 technologies

Core StackSalesforce Adobe InDesign Adobe Illustrator Adobe Photoshop JavaScript Microsoft Office Opera Micros Medallia Delphi Word Excel PowerPoint Axonify BMS SevenRooms Adobe SurveyMonkey Microsoft 365 Visio Genesys HTML CSS CRM Outlook Altium Designer

What Jumeirah Is Building

◆Challenges

Maintaining health safety compliance
Service delays and system disruptions
Inventory management
Ensuring compliance with safety regulations
Reducing food waste
Food cost control
Meeting monthly sales targets
Reducing cancellations
Resource optimization
Minimizing food waste

▲Active Projects

Special events for sales promotion
Food & beverage events
Menu innovation
Annual pr plan
Hr budgeting and capital planning
Wellness program development
Organizational design and workforce planning
National development and internship programs
Marketing initiative execution
New menu and wine list development

Hiring Activity

Accelerating320 roles · 150 in 30d

Department

Ops

176

Engineering

Marketing

Sales

Hospitality

Finance

Operations

Food

Seniority

Junior

Mid

Senior

Manager

Director

Lead

Intern

Notable leadership hires: Head Chef, Associate Director of Sales, Spa and Fitness Director, Human Resources Director, Housekeeping Lead

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About Jumeirah

Jumeirah operates a global portfolio of luxury beachfront resorts, city hotels, and branded residences under multiple banners (Jumeirah Privé, Jumeirah Icon, Jumeirah Residences, Talise wellness, J Club). The brand launched in 1999 with Burj Al Arab and has expanded to properties in the Maldives, Italy, London, and across the Middle East and North Africa. The company is a member of Dubai Holding and employs over 10,000 staff. Operations-focused hiring—176 roles across ops, hospitality, and food teams—reflects the labor intensity of multi-property management. Key pain points cluster around inventory and food cost control, compliance management, and reducing service disruptions across distributed locations.

HeadquartersDubai, United Arab Emirates

Company Size10,001+ employees

Founded1999

Hiring MarketsUnited Arab Emirates, United Kingdom, Oman, Spain, Kuwait, Saudi Arabia, Bahrain, Indonesia

Frequently Asked Questions

What technology does Jumeirah use for hotel operations?

Jumeirah uses Micros for POS, SevenRooms for reservations, Medallia for guest feedback, and Genesys for contact center operations, alongside Microsoft Office, Salesforce, and Adobe Creative Suite for administration and marketing.

Where does Jumeirah hire employees?

Jumeirah is actively recruiting across 13 countries: UAE, UK, Oman, Spain, Kuwait, Saudi Arabia, Bahrain, Indonesia, Maldives, Morocco, Argentina, Colombia, and Canada.