Multi-modal logistics provider scaling operations across Brazil and South Africa
J&T Express Brasil operates a complex logistics network covering express delivery, freight, warehousing, and supply chain services with 10,000+ employees. The tech stack is heavily weighted toward operational systems (WMS, ERP via TOTVS Protheus, TMS) and customer support tools (Freshdesk, Zendesk, Salesforce Service Cloud), reflecting a logistics-first organization. Active hiring is concentrated in logistics and operations roles, while concurrent projects around TMS system builds, ISO 27001 certification, process standardization, and data monitoring suggest the company is maturing its operational rigor and security posture in parallel.
J&T Express Brasil is an integrated logistics service provider founded in 2015, headquartered in São Paulo. The company handles express delivery, freight forwarding, warehousing, and supply chain services across city, inter-provincial, and international routes. With more than 10,000 employees, the organization serves e-commerce businesses and enterprises requiring multi-modal shipment solutions. Operations span Brazil and South Africa. The company uses a mix of established ERP (SAP, TOTVS Protheus) and logistics-specific systems (WMS, TMS) for operations management, with customer-facing support routed through Freshdesk and Zendesk. Current focus areas include process standardization, SLA compliance, inventory accuracy, and compliance infrastructure (ISO 27001, regulatory programs).
Primary systems: TOTVS Protheus ERP, SAP, WMS, TMS. Customer support: Freshdesk, Zendesk, Salesforce Service Cloud. Data/integration: EDI, REST, SOAP, JSON, OpenAPI, Swagger. Analytics: Power BI. Also uses Microsoft Office suite, Windows infrastructure, CCTV monitoring.
São Paulo, SP, Brazil. The company was founded in August 2015 and is self-owned. It operates across Brazil and South Africa with 10,001+ employees.
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