Johnstone Supply, The Balsan Group Tech Stack

Regional HVAC/R distributor with 19 locations across Northeast

Wholesale Downingtown, Pennsylvania 51–200 employees Founded 1995 Privately Held

Johnstone Supply operates a multi-state HVAC/R distribution network anchored by a $200M+ inventory hub and 19 service branches. The tech stack—Epicor ERP, Bloomreach, Zoho CRM, and legacy POS—reflects a traditional wholesale operations model now being stretched by simultaneous pressure to expand commercial offerings, improve service workflows, and manage inventory complexity. Heavy sales hiring (29 roles) alongside logistics and ops indicates growth in order volume outpacing current infrastructure.

Tech Stack 10 technologies

Core StackWordPress Eclipse POS CRM Bloomreach Zoho Excel Microsoft Office Epicor ERP WMS

What Johnstone Supply, The Balsan Group Is Building

◆Challenges

Improving service workflows
Ensuring compliance with industry standards
Meeting financial targets
Meeting sales targets
Reducing bottlenecks
Inventory management
Expanding footprint
Competitive positioning
Reducing costs while maintaining service quality
Technical problems and parts availability issues

▲Active Projects

Launch new high-impact division
Improve service workflows
Increase market share for commercial hvac products
Prepare bids and proposals for commercial projects
Collaborate with internal teams for project execution

Hiring Activity

Steady55 roles · 20 in 30d

Department

Sales

Ops

Logistics

Finance

Marketing

Operations

Seniority

Mid

Junior

Director

Manager

Senior

Intern

Company intelligence

Find more companies like Johnstone Supply, The Balsan Group by tech stack, pain points and active projects

Get started free

About Johnstone Supply, The Balsan Group

Johnstone Supply is a regional HVAC/R wholesaler serving contractors and commercial accounts across the Northeast. The company operates 19 distribution branches in Pennsylvania, Maine, Massachusetts, Maryland, New York, New Hampshire, and Vermont, backed by a centralized distribution center stocking over $200M in inventory across all major OEM equipment lines. Founded in 1995 and privately held, the company focuses on product availability and technical customer service as competitive anchors. Current operational priorities center on expanding commercial HVAC market share, streamlining service delivery, and managing inventory-related bottlenecks across a geographically dispersed network.

HeadquartersDowningtown, Pennsylvania

Company Size51–200 employees

Founded1995

Hiring MarketsUnited States

Frequently Asked Questions

What ERP system does Johnstone Supply use?

Johnstone Supply uses Epicor ERP as its core enterprise resource planning system, paired with Zoho CRM for customer management and Bloomreach for e-commerce capabilities.

How many locations does Johnstone Supply have?

The company operates 19 distribution locations in Pennsylvania, Maine, Massachusetts, Maryland, New York, New Hampshire, and Vermont, supported by a centralized distribution center.