JEA operates a multi-utility infrastructure system across four Florida counties, managing electric distribution, water, sewer, and reclaimed water services. The tech stack reflects engineering-focused infrastructure work: EPANET, WaterGEMS, SewerGEMS for hydraulic modeling; Civil 3D, AutoCAD, MicroStation for design; and ArcGIS for asset mapping. Active hiring skews operations and engineering roles with manager-level seniority, while pain points span network reliability, vendor management, and emergency response—typical constraints in aging public utility systems.
JEA is a government-owned utility providing electric, water, sewer, and reclaimed water services to customers across Duval, Nassau, St. Johns, and Clay counties in the Jacksonville, Florida region. The organization serves 1,001–5,000 employees across operations, engineering, finance, and administrative functions. Current work includes infrastructure planning (retirement system modernization), community facilities (visitor center expansion), and education initiatives, alongside ongoing challenges in network reliability, storm response, and internal process gaps in HR systems and vendor management.
JEA uses EPANET, WaterGEMS, and SewerGEMS for hydraulic modeling and system analysis, alongside SWMM for stormwater management and ArcGIS for asset and network mapping.
Documented pain points include maintaining network availability, managing vendor contracts, improving reliability on critical circuits, storm emergency response, HRIS gaps, benefits resolution, compliance monitoring, and safe visitor facility operations.
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