Jane is a practice management and EMR platform built on Ruby on Rails and React, serving independent and small-group health and wellness practices across North America. The stack reveals a maturing SaaS operation: HubSpot + Braze + Iterable for customer engagement, Looker + Tableau for analytics, and integrations with healthcare infrastructure (Epic Systems, Availity, Kareo). Active projects around AI experimentation, RBAC design, and insurance billing automation signal expansion into higher-complexity workflows, while hiring remains engineering-heavy with senior/staff roles dominating—typical of a platform deepening feature depth rather than chasing growth.
Jane provides cloud-based practice management software and electronic health records for chiropractors, massage therapists, acupuncturists, and other allied health practitioners. The platform automates scheduling, patient intake, clinical charting (SOAP notes), billing, and claims processing. Founded in 2012 and headquartered in North Vancouver, Jane operates as a privately held SaaS company serving practices across the United States and Canada. The product is marketed around reducing administrative overhead, improving patient experience through online booking and telehealth capabilities, and integrating with the broader healthcare ecosystem.
Jane runs on Ruby on Rails and React/TypeScript frontend, with Postgres/SQL backend. Customer engagement uses HubSpot, Braze, and Iterable; analytics via Looker and Tableau. Healthcare integrations include Epic Systems, Availity, and Kareo. Identity and access managed through Keycloak and Okta.
Active projects include AI experimentation, scalable role-based access control (RBAC) design, insurance billing automation, healthcare integrations (claim.md, Epic), and customer data-driven targeting. Practitioner activation and engagement are noted strategic challenges.
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