AI-driven technology advisory and managed services for enterprise transformation
ISG advises Fortune 100 enterprises on technology strategy, sourcing, and operational transformation. The company is shifting toward AI-centered advisory (adopting SAP S/4HANA and ServiceNow while maintaining deep Oracle/Salesforce/Workday expertise), and its hiring mix—operations and consulting roles dominating, with 50 senior staff—reflects a services-delivery engine scaled for high-touch client engagements rather than product development. Pain points around user adoption, process complexity, and AI compliance suggest ISG's clients face exactly the modernization challenges the firm is positioned to solve.
Notable leadership hires: Procurement Director, Sales Director, WalkMe Practice Lead, Training Lead, WalkMe Lead Consultant
ISG is a publicly traded (Nasdaq: III) research and advisory firm serving over 900 clients, including 75 of the world's top 100 enterprises. Founded in 2006 and headquartered in Stamford, Connecticut, the company employs approximately 1,500 professionals globally. Core offerings include technology benchmarking, IT outsourcing sourcing strategy, managed services, sourcing solution implementation, and cloud/infrastructure transformation advisory. Recent project activity centers on target operating model design, IT environment assessment, and system training—particularly WalkMe implementation for enterprise adoption. The firm operates across multiple geographies (US, Canada, France, India, Germany, UK), with steady hiring across operations, consulting, and research roles.
ISG uses Salesforce, ServiceNow, Oracle, SAP, Workday, Tableau, Power BI, Azure, and .NET Core. The company is actively adopting SAP S/4HANA and ServiceNow, signaling expansion in enterprise application capabilities.
Yes. ISG has 120 active open roles across operations (25), consulting (23), sales (16), research (11), and engineering (10). Hiring is steady globally in the US, Canada, France, India, Germany, and UK, with a heavy skew toward senior and director-level positions.
Key projects include target operating model design, IT environment assessment, cloud and infrastructure sourcing transformation, ITO sourcing transactions, and WalkMe-based system training simulations for enterprise adoption challenges.
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