Systems integrator expanding into AI and cloud infrastructure services
Interact Technology Solutions is a Cairo-based systems integrator founded in 1996, now actively building AI-native capabilities. The company is adopting a full RAG stack (LangChain, LlamaIndex, Qdrant, Milvus, FAISS, vLLM) while simultaneously migrating clients off Exchange Server to Office 365 and expanding Salesforce deployments—signaling a pivot from traditional infrastructure management toward AI agents and conversational systems. Hiring velocity is accelerating with balanced emphasis on engineering and sales roles, suggesting a product-led shift rather than pure service expansion.
Interact Technology Solutions is a systems integrator serving over 5,200 clients across 35 industries from its Cairo headquarters. The company operates across hardware delivery, server virtualization, cloud infrastructure (Azure, VMware, Hyper-V), and IT managed services, with revenues exceeding $35M USD. Core technical expertise spans Cisco, Dell, HP, and HPE infrastructure, complemented by Salesforce and HubSpot for CRM and pipeline management. Active projects include chatbot development, RAG system implementation, and AI agent frameworks—indicating an evolution from traditional integration work into generative AI service offerings.
Core infrastructure: Active Directory, Azure VMs, Hyper-V, VMware vSphere, Cisco UCS, Dell, HP, Nutanix. CRM/Sales: Salesforce, HubSpot. Emerging: RAG stack (LangChain, LlamaIndex, Qdrant, Milvus, FAISS, vLLM, Python).
AI and compute solutions portfolio development, RAG system implementation, chatbot and AI agent frameworks, Office 365 migration, client infrastructure projects, and partner co-sell motions with major technology vendors.
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