Contact center and collections operations for financial services and utilities
InteLogix operates a large contact center and collections business serving financial services and utility clients. The tech stack is exclusively Microsoft-centric (C#, ASP.NET Core, Azure suite, Salesforce) with no cloud diversification or adopting/replacing signals — suggesting a stable, mature operations-focused engineering posture. Hiring is dominated by support and ops roles (49 and 7 respectively) with only 2 engineering positions open, reflecting a people-intensive service delivery model where customer-facing capacity is the primary scaling lever.
InteLogix is a 5,001–10,000-person contact center services provider headquartered in Park City, Utah, founded in 1957. The company specializes in first-party and third-party collections, customer service, debt recovery, and tolling operations for mid-market financial and utility clients. Operations span the United States, Canada, El Salvador, and the Philippines. Core capabilities include fast-ramp customer experience onboarding, quality assurance frameworks, and staffing optimization. Current focus areas include Workday financial system implementations, invoice validation, high-balance account settlements, and real-time workforce scheduling.
InteLogix builds on Microsoft technologies: C#, ASP.NET Core, Entity Framework, Azure (DevOps, Functions, Logic Apps, App Service, API Management, Event Hubs), plus Salesforce for CRM and Workday for HR/financials.
Active projects include Workday financial implementations, invoice validation, high-balance account settlements, real-time staffing optimization, quality framework development, and attendance scheduling systems.
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