Intelassist Tech Stack

Remote staffing platform for engineering, finance, and customer service roles

Business Consulting and Services South San Francisco, California 1,001–5,000 employees Founded 2007 Privately Held

Intelassist sources and manages remote teams across engineering, finance, customer care, and back-office functions—primarily staffing from Manila to US clients since 2007. The tech stack reflects a services-delivery model heavy on CRM (Genesys, Zendesk), ERP (Oracle, NetSuite, SAP), and business intelligence (Power BI, Tableau), with active work on RPA implementation and chatbot development indicating an operational shift toward automation. Hiring velocity is accelerating across engineering, finance, and ops roles, suggesting growth in both staff capacity and internal process maturity.

Tech Stack 45 technologies

Core StackConfluence Figma SAP Google Analytics Power BI Azure DevOps Jira QuickBooks ADP Wrike NetSuite Tableau Zendesk Genesys Oracle CC&B Teams Lighthouse NVIDIA VoiceOver ALM Acumatica Excel Microsoft Office Outlook Sage Sprinklr Word PowerPoint Cornerstone Adobe Captivate+14 more

What Intelassist Is Building

◆Challenges

Auction compliance risks
Delinquency and lien process automation
Vendor performance gaps
Inefficient workflows
Service enhancement
Reducing overdue invoices
Improving billing accuracy
Low-performing customer service areas
Training effectiveness across all bpos
Capacity planning spikes

▲Active Projects

Rpa implementation
Capacity planning during seasonal spikes
Regulatory changes
Vendor performance improvement initiatives
Ai solution roadmaps
Chatbot development
Standard operating procedures for accounting and billing workflows
Process optimization and innovation
Knowledge base update
Learning management tool administration

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Engineering

Finance

Ops

Healthcare

Support

Construction

Design

Seniority

Mid

Senior

Junior

Manager

Notable leadership hires: Team Lead

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About Intelassist

Intelassist operates a remote staffing organization connecting US-based clients with talent sourced and managed in Manila. The company specializes in architectural and engineering support, accounting and finance, customer service, back-office operations, healthcare support, and revenue cycle management. Operational strengths center on staff retention, training delivery, and cost-efficient delivery models for mid-market and enterprise clients. Current project focus spans RPA rollouts, billing and accounting workflow standardization, knowledge base modernization, and chatbot development—all aimed at scaling delivery capacity without proportional headcount growth.

HeadquartersSouth San Francisco, California

Company Size1,001–5,000 employees

Founded2007

Hiring MarketsPhilippines

Frequently Asked Questions

What tech does Intelassist use for customer service operations?

Genesys (contact center), Zendesk (helpdesk ticketing), Sprinklr (customer engagement), and Cornerstone (learning management) form the core stack for customer care delivery and training.

What is Intelassist working on?

RPA implementation, chatbot development, billing workflow automation, capacity planning for seasonal demand, vendor performance improvement, and knowledge base modernization to scale operational delivery.