Delivery and returns platform turning logistics into retail revenue
Ingrid operates an end-to-end delivery and returns platform for retailers, currently serving 250+ brands across 170+ markets. The tech stack is polyglot (Go, .NET, Java) with infrastructure spread across Azure, macOS, Windows, and Linux—typical of a maturing logistics SaaS built for scale. Active hiring is concentrated in engineering and sales, with concurrent focus on AI adoption, sales engineering foundations, and device provisioning automation, suggesting simultaneous pushes to expand product capabilities and customer acquisition.
Ingrid is a Stockholm-based SaaS platform that handles delivery, returns, and post-purchase logistics for mid-market and enterprise retailers. The product reframes shipping and returns from a cost center into a revenue-generating function, covering click-and-collect, tracking, and marketplace integration across 170+ international markets. The company operates across Sweden and Poland, with active R&D and commercial teams.
Ingrid's backend runs Go, .NET, and Java. Infrastructure spans Azure, Google Workspace, and device management via Okta, Jamf, Kandji, and Intune. Development is supported by Bash and Python.
Ingrid supports over 250 retailers across more than 170 international markets, according to current company information.
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