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Infobip Tech Stack

Omnichannel messaging platform for SMS, RCS, WhatsApp, and voice authentication

IT Services and IT Consulting London, England 1,001–5,000 employees Founded 2006 Privately Held

Infobip operates a global communications platform built on Python, Java, Spring, PostgreSQL, Kafka, and Salesforce—a mature, polyglot stack typical of infrastructure-scale CPaaS providers. The company is sales-led (147 active sales roles) but engineering-driven (in-house development across 70+ offices); hiring velocity is steady across 24 countries, with notable focus on account-level go-to-market roles. Current friction points center on lead quality, deal velocity, and product adoption scaling—suggesting the platform is mature on messaging channels but still optimizing for enterprise sales efficiency.

Tech Stack 72 technologies

Core StackPython Salesforce Figma Java Spring TypeScript React Jenkins Maven PostgreSQL SQL Server Redis Kafka Jira Confluence Slack JavaScript Amplitude Angular Vue Excel Google CPaaS Spring Boot Git WhatsApp Viber SIP Qlik REST API+41 more

What Infobip Is Building

Challenges

  • Improving lead quality and conversion rates
  • Minimizing health risks
  • Complex multi-datacenter architecture
  • Closing deals
  • Scaling product adoption globally
  • Reducing incident response times
  • Acquiring new business
  • Customer churn and retention
  • Maximizing revenue
  • Minimizing financial and operational risks

Active Projects

  • Conversational workflows for answers
  • Client account setup
  • Improving internal tools for account setup, traffic monitoring and troubleshooting
  • Self-service portal
  • Ai-powered support automation roadmap
  • Priority voice use case onboarding
  • Process automation for incident reporting
  • Automated openapi spec generation
  • Shiftmag developer magazine
  • Netokracija tech magazine

Hiring Activity

Steady300 roles · 110 in 30d

Department

Sales
147
Engineering
38
Product
17
Finance
15
Support
15
Marketing
14
HR
10
Security
10

Seniority

Senior
126
Mid
115
Junior
25
Intern
16
Director
8
Lead
4
Manager
3

Notable leadership hires: Account Head, People Operations Team Lead, Team Lead, Account Director, Account Director Mobile Identity

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About Infobip

Infobip is a privately held omnichannel communications platform founded in 2006 and headquartered in London. The company serves mid-market and enterprise customers with APIs and integrations across SMS, RCS, WhatsApp, Viber, voice, and 2FA solutions. The product is built entirely in-house and spans multiple messaging channels, operator partnerships, and telecommunications integrations. With 1,001–5,000 employees across 70+ offices on six continents, Infobip operates a multi-datacenter global architecture to support reliability and compliance for customers in financial services, e-commerce, and telecommunications sectors. Sales and support are the largest operational functions, reflecting a B2B SaaS go-to-market model.

HeadquartersLondon, England
Company Size1,001–5,000 employees
Founded2006
Hiring MarketsCroatia, Peru, China, United Kingdom, United States, Colombia, Canada, Malaysia

Frequently Asked Questions

What tech stack does Infobip use?

Python, Java, Spring Boot, TypeScript, React, PostgreSQL, Redis, Kafka, Jenkins, Git, Maven, and Salesforce for customer engagement and analytics. The company also integrates Figma (design), Qlik and Amplitude (product analytics), and native WhatsApp, Viber, and SIP protocol support.

Is Infobip hiring engineers?

Yes. Engineering has 38 active roles posted, with steady hiring across 24 countries including the United Kingdom, United States, Croatia, India, Canada, and others. Notable roles include Team Leads and senior engineers; the seniority mix skews senior (126 senior-level roles across all departments).

Where is Infobip headquartered and how many employees?

Infobip is headquartered in London, England, and employs 1,001–5,000 people across 70+ offices spanning six continents. Founded in 2006, the company is privately held.

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