Omnichannel messaging platform for SMS, RCS, WhatsApp, and voice authentication
Infobip operates a global communications platform built on Python, Java, Spring, PostgreSQL, Kafka, and Salesforce—a mature, polyglot stack typical of infrastructure-scale CPaaS providers. The company is sales-led (147 active sales roles) but engineering-driven (in-house development across 70+ offices); hiring velocity is steady across 24 countries, with notable focus on account-level go-to-market roles. Current friction points center on lead quality, deal velocity, and product adoption scaling—suggesting the platform is mature on messaging channels but still optimizing for enterprise sales efficiency.
Notable leadership hires: Account Head, People Operations Team Lead, Team Lead, Account Director, Account Director Mobile Identity
Infobip is a privately held omnichannel communications platform founded in 2006 and headquartered in London. The company serves mid-market and enterprise customers with APIs and integrations across SMS, RCS, WhatsApp, Viber, voice, and 2FA solutions. The product is built entirely in-house and spans multiple messaging channels, operator partnerships, and telecommunications integrations. With 1,001–5,000 employees across 70+ offices on six continents, Infobip operates a multi-datacenter global architecture to support reliability and compliance for customers in financial services, e-commerce, and telecommunications sectors. Sales and support are the largest operational functions, reflecting a B2B SaaS go-to-market model.
Python, Java, Spring Boot, TypeScript, React, PostgreSQL, Redis, Kafka, Jenkins, Git, Maven, and Salesforce for customer engagement and analytics. The company also integrates Figma (design), Qlik and Amplitude (product analytics), and native WhatsApp, Viber, and SIP protocol support.
Yes. Engineering has 38 active roles posted, with steady hiring across 24 countries including the United Kingdom, United States, Croatia, India, Canada, and others. Notable roles include Team Leads and senior engineers; the seniority mix skews senior (126 senior-level roles across all departments).
Infobip is headquartered in London, England, and employs 1,001–5,000 people across 70+ offices spanning six continents. Founded in 2006, the company is privately held.
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