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INDOCHINO Tech Stack

Direct-to-consumer made-to-measure apparel with 30+ North American showrooms

Retail Apparel and Fashion Vancouver, British Columbia 501–1,000 employees Founded 2007 Privately Held

Indochino operates a hybrid omnichannel model—online ordering plus 30+ physical showrooms across North America—built on a sales-heavy org (116 sales roles vs. 7 ops). The tech stack is lean (iOS, Bloomreach, Attentive, Power BI) and heavily weighted toward customer engagement and revenue operations, reflecting a retail-first playbook. Active hiring is minimal (2 roles in 30 days), but the project list reveals sustained focus on showroom expansion, automating lifecycle campaigns, and driving made-to-measure unit economics—suggesting a company optimizing existing channels rather than building new ones.

Tech Stack 11 technologies

Core StackPower BI iOS Excel Microsoft Office Word Google Docs Bloomreach Attentive RStudio SQL PowerPoint

What INDOCHINO Is Building

◆Challenges

Operational inefficiencies
Maintaining productivity levels
Improving process automation
Meeting revenue expectations
Increasing made-to-measure sales
Meeting sales targets
Optimizing client appointments
Repeat purchase rate
Vendor workflow management
Ensuring quality control

▲Active Projects

Planning budgeting forecasting system enhancement
Showroom concept development
Retail initiatives in showroom
Drive made-to-measure sales
Email and sms campaigns
Automated lifecycle journeys
Made-to-measure experience at indochino shop-in-shop
Shop-in-shop space maintenance
Inventory and merchandising management
Financial modeling automation

Hiring Activity

Minimal130 roles · 2 in 30d

Department

Sales

116

Ops

7

Finance

2

Marketing

2

Operations

1

Seniority

Mid

57

Junior

51

Lead

15

Manager

2

Senior

2

Director

1

Notable leadership hires: Showroom Lead, Showroom Team Lead, Team Lead

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About INDOCHINO

Indochino is a made-to-measure apparel retailer founded in 2007, headquartered in Vancouver with over 600 employees globally and offices in Dalian, China. The company serves men and women across suits, tuxedos, casualwear, and outerwear, blending digital ordering with in-person customization across showrooms. Customers design garments by selecting fabrics, personalization details (lapels, pockets, linings, monograms), and providing measurements, with delivery in three weeks. Distribution spans direct-to-consumer e-commerce and 30+ showrooms across North America, supported by fulfillment operations in China.

HeadquartersVancouver, British Columbia

Company Size501–1,000 employees

Founded2007

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What is Indochino's business model?

Made-to-measure apparel sold direct-to-consumer via e-commerce and 30+ physical showrooms across North America. Customers customize fabrics, fit, and details; garments are manufactured and shipped within three weeks.