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Inbox Health Tech Stack

Patient billing automation and revenue cycle management for healthcare practices

Software Development New Haven, Connecticut 51–200 employees Founded 2014 Privately Held

Inbox Health automates patient billing and collections for mid-market healthcare organizations. The stack—Ruby on Rails, React, Postgres, Kubernetes, AWS Lambda—reflects a mature, cloud-native backend with modernized frontend layers; hiring is engineering-heavy (5 of 8 open roles) focused on test automation and legacy platform upgrades, suggesting the product is shifting from monolithic architecture toward containerized, event-driven infrastructure. Active projects confirm this trajectory: CI/CD enhancement, Cypress end-to-end tests, and RSpec unit testing dominate the backlog, indicating investment in reliability and deployment velocity over new feature work.

Tech Stack 21 technologies

Core StackKubernetes AWS Lambda Ruby on Rails Ruby JavaScript PostgreSQL Cypress React Jest AWS Step Functions Ember.js HTML CSS ActiveRecord RSpec QUnit LinkedIn Microsoft Office Google Drive Excel SQL

What Inbox Health Is Building

Challenges

  • Frustrating and opaque billing process
  • Upgrading legacy components
  • Modernizing legacy platform
  • Scaling platform
  • Complex data modeling
  • High-volume request handling
  • Production issue debugging
  • High call volume
  • Modernizing legacy components

Active Projects

  • Enhance automated ci flows
  • Upgrade legacy components
  • Create automated end-to-end tests
  • Initial discovery meetings for patient billing communications platform
  • Trade show lead identification
  • Onboarding medical practices onto software platform
  • Support successful implementations of solution for clients
  • Identify product enhancement opportunities
  • Automated end-to-end testing with cypress
  • Automated unit and integration testing with rspec

Hiring Activity

Steady8 roles · 3 in 30d

Department

Engineering
5
Support
2
Sales
1

Seniority

Senior
4
Mid
3
Junior
1
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About Inbox Health

Inbox Health provides patient billing and payment automation for healthcare practices and systems. The platform handles medical bill generation, payment collection, and patient communication—phone, live chat, and digital channels—to reduce accounts receivable friction and accelerate cash collection. The company operates at scale: over 2,000 healthcare practices and 2 million patients use the platform. Founders built the product to address patient A/R, one of the fastest-growing operational pain points in healthcare, and have grown to 51–200 employees based in New Haven, Connecticut.

HeadquartersNew Haven, Connecticut
Company Size51–200 employees
Founded2014
Hiring MarketsGuatemala, United States

Frequently Asked Questions

What tech stack does Inbox Health use?

Ruby on Rails, React, PostgreSQL, Kubernetes, AWS Lambda, AWS Step Functions. Frontend also includes Ember.js and vanilla JavaScript; testing frameworks are RSpec, Cypress, and Jest.

Where is Inbox Health headquartered?

New Haven, Connecticut. The company hires in the United States and Guatemala.

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