Patient billing automation and revenue cycle management for healthcare practices
Inbox Health automates patient billing and collections for mid-market healthcare organizations. The stack—Ruby on Rails, React, Postgres, Kubernetes, AWS Lambda—reflects a mature, cloud-native backend with modernized frontend layers; hiring is engineering-heavy (5 of 8 open roles) focused on test automation and legacy platform upgrades, suggesting the product is shifting from monolithic architecture toward containerized, event-driven infrastructure. Active projects confirm this trajectory: CI/CD enhancement, Cypress end-to-end tests, and RSpec unit testing dominate the backlog, indicating investment in reliability and deployment velocity over new feature work.
Inbox Health provides patient billing and payment automation for healthcare practices and systems. The platform handles medical bill generation, payment collection, and patient communication—phone, live chat, and digital channels—to reduce accounts receivable friction and accelerate cash collection. The company operates at scale: over 2,000 healthcare practices and 2 million patients use the platform. Founders built the product to address patient A/R, one of the fastest-growing operational pain points in healthcare, and have grown to 51–200 employees based in New Haven, Connecticut.
Ruby on Rails, React, PostgreSQL, Kubernetes, AWS Lambda, AWS Step Functions. Frontend also includes Ember.js and vanilla JavaScript; testing frameworks are RSpec, Cypress, and Jest.
New Haven, Connecticut. The company hires in the United States and Guatemala.
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